Vice President of Security
Golden Route Operations
Summary:
As the Vice President of Security, you are responsible for leading the strategic direction and operational excellence of Security Department. This role plays a key part in shaping and executing initiatives that safeguard the property, team members, and guests while ensuring regulatory compliance and delivering exceptional guest service. You will oversee department operations, lead a high-performing team, and collaborate with property leadership to implement innovative, service-oriented security practices.
Essential Functions and Responsibilities:
Provide strategic leadership and operational oversight of the Security department, ensuring alignment with company vision, financial goals, and service standards Evaluate and revamp Security department policies and procedures to ensure compliance with current practices Recruit, develop, coach, mentor, and retain high-performing leadership teams and team members to foster engagement, accountability, and professional growth Lead the execution of company and departmental initiatives by converting strategic objectives into actionable plans with defined performance indicators Monitor and manage budgets, resources, and operational performance metrics; drive cost-efficiency and control overtime costs while maintaining safety, guest service, and compliance Investigate security incidents, assess risks, and implement mitigation strategies Collaborate with internal departments and external agencies to align security efforts with enterprise-wide safety, risk strategies, and emergency preparedness Promote a strong guest service culture by designing and maintaining service standards and resolving escalated concerns with sound judgment Oversee the operation and compliance of physical security systems, surveillance technology, and emergency response protocols Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards Act as a liaison between state and federal law enforcement and the Nevada Gaming Control Board Perform other duties as assigned
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