The Generative AI team in Consumer Home Lending is enabling the practical application of generative AI to transform how Chase serves customers and empowers employees. We operate across three pillars: Solutions (building production-ready AI applications), Governance (ensuring responsible AI deployment), and Enablement (spreading AI capabilities throughout the organization).

As a Vice President in Generative Artificial Intelligence Policy & Governance, you will oversee the end to end process of governance of Generative AI use cases and contribute to the development of new governance policies and procedures. Adept navigation through ambiguity, adaptation to change, and leveraging of advanced analytical reasoning and influencing skills are essential for driving mutually beneficial outcomes. Your exceptional communication abilities will foster productive relationships with stakeholders, cross-functional teams, and clients. Through your technical fluency and thought leadership, you will play a pivotal role in achieving business goals, shaping the firm's technology landscape, and moving work forward that has firmwide impact.

Job responsibilities: 

Coordinate the Home Lending Generative AI use case governance process end to end including the intake process, prioritization and governance reviews (data, model, risk and other regulatory reviews) and contribute to metrics and reporting. This includes leading efforts to prioritize use cases according to business impact, leading cross functional meetings and drafting technical documentation for governance reviews. Collaborate with cross-functional teams, including the Generative AI engineering team, lines of business within CCB, Legal, Risk and Compliance partners, communications and others. Build and maintain strong relationships with internal stakeholders, educating them on new governance processes. Serve as connection to other firm wide Generative AI policy and governance efforts. Advance and mature the portfolio management process by driving future strategy and identifying roadblocks and supporting key escalations & challenges Lead on reporting and communicating on performance and strategy to senior-level stakeholders. Identify clear ways to communicate policy changes to a variety of stakeholders. Contribute to new internal policy development by documenting policies and procedures, ensuring alignment with firm-wide guidance and advocating for change as needed. 

Required qualifications, capabilities and skills: 

8 years of industry experience working on program management & operations activities within a large-scale organization with a focus on large-scale transformation initiatives; BA required. Strong understanding of AI/ML governance, policy, and familiarity with solutioning lifecycle. Excellent oral and written executive-level communication and presentation skills. Experience writing talking points, briefs and creating presentations for senior leadership.  Highly effective organizational and project management skills, strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environment. Collaborative approach with strong interpersonal and leadership skills. Ability to build relationships and effectively partner with colleagues across a diverse set of functions, locations . Strategic thinking and problem-solving abilities, with proven ability to apply a range of analytical tools to develop solutions; working with ambiguity and laser focused on delivering results.

Preferred qualifications, capabilities, and skills:

Strategy or consulting experience, experience at a tech company  A Master’s degree in Business Administration (MBA)  Experience with SharePoint, Monday.com and Kanban