Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Project Management

Overview:
Mastercard’s Global Business Solutions Center (GBSC) is dedicated to helping the organization transform their business operations to achieve higher efficiency, effectiveness, and agility. Today, with over 1,200 dedicated colleagues worldwide, the GBSC supports more than 200 services across 89 countries spanning all business units. Our commitment to excellence, innovation, and collaboration drives us to continuously elevate standards and exceed expectations in every endeavor. By leveraging a comprehensive suite of services and solutions, the Strategy, Enablement and Transformation (SET) Team is one of the key foundational pillars that supports overall GBSC and enterprise stakeholders in optimizing their business to drive value and enhance performance.

The Program & Project Management team within SET is composed of individuals with strong project management skills, leadership abilities, and a consulting mindset. The group acts as an internal consultant supporting the GBSC organization, which today supports four primary departments: Finance, People and Capability (P&C), Law, Franchise, and Integrity (LF&I) and Marketing. The primary responsibility will be leading a group of 20+ project managers supporting the successful identification, planning and execution of projects within our GBSC and stakeholder groups. This includes assisting with strategy development, researching trends, establishing best practices, leading key initiatives / projects and ad hoc reviews. The qualified candidate will be a member of a highly visible team working closely with Operational Work Stream Leads and Key Internal Customers to identify opportunities, develop appropriate planning and execute on projects.

This position requires a highly collaborative individual with strong analytical, process and project management skills who will need to coordinate global relationships across multiple functional areas, third party providers and regional constituencies.

Role:
•\tLead a team of 20+ global project managers delivering the top complex, strategic business process initiatives (typically not software or product development) across Finance, P&C, LF&I and Marketing – including expanding GBSC services, improving / transforming processes or strategic implementations
•\tPartner across stakeholder groups (GBSC and Mastercard enterprise) to provide project portfolio management governance, standard intake processes, prioritization mechanisms and pipeline visibility
•\tProvide analytical and strategic insights, as well as thought leadership to drive priority projects
•\tEnsure prioritization across the entire GBSC portfolio represents the highest return on investment (ROI)
•\tLeverage established and emerging tools and technologies to design and implement streamlined processes that enhance efficiency, reduce costs, and improve service delivery
•\tWork across the functions, playing a key support role in developing frameworks to structure and solve business problems and prioritize initiatives
•\tAssist senior leadership team in identifying key issues, evaluating options, and developing action plans
•\tResponsible for planning, developing, and executing schedules to ensure timely completion of project deadlines and milestones
•\tProvide insights to enhance processes and tooling, support implementation best practices and process improvements derived from identifying areas of weakness and strategizing improvements
•\tRegularly communicates to senior management regarding the status of specific project deliverables
•\tPerform analysis and assessment activities to provide stakeholders with timely updates

All About You:
•\tExperience in leading global teams and delivering large-scale, cross functional business process and strategic transformation initiatives
•\tExperience evaluating business processes and providing advice on ways to effectively streamline business processes and efficiencies (i.e., Lean Six Sigma)
•\tDemonstrated project management leadership in complex situations and is viewed as a credible subject matter expert to all levels of senior management
•\tProfessional services or consulting experience a plus
•\tExperience with risk management and investigation, consulting and strategic judgement, and business process assessment
•\tExcellent communication (written, oral and presentation) and interpersonal skills
•\tExperience in analysis of operational data to support business decisions and proven process management experience - inclusive of process design and system optimization.

Pay Range:
O'Fallon, Missouri: $167,000.00 - $267,000.00

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges