The Vice President of Operations & Application Support provides strategic and operational leadership for a multi-functional team and external suppliers, with full accountability for delivering business and IT capabilities across enterprise applications. This includes systems supporting Finance, HR, Communications, and other tools leveraged throughout the organization.

Success in this role is defined by the effective delivery and ongoing support of ERP and other enterprise applications, ensuring high levels of user satisfaction, technical reliability, and operational efficiency.

This position oversees the day-to-day delivery of Application Maintenance and Support (AMS) services for Acosta IT and its business stakeholders. The VP owns the AMS service catalog and is responsible for driving continuous performance improvements across in-scope applications in a cost-effective manner, consistently meeting or exceeding expectations across IT, business units, and stakeholders.

**Ideal candidates will be commutable to an Acosta Group office in Jacksonville, FL; Lewisville (Dallas), TX; other market.  

***Hybrid Arrangement is defined as 3/2 (days in Office to days with Remote eligibility).