Vice President, Head of Trade Operations Singapore, Singapore **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Job Description:** **Your background** + At least 10 years’ working experience in area of Trade Finance Operations in a bank Specializing in Bankers Guarantees, Letters of Credit issuance & Negotiation and Supply Chain Financing, in addition to knowledge and experience in other Trade products. + Knowledge of Trade and non-Trade Loans and Credit Operations will be a bonus. + Ability to communicate effectively both orally and in writing, with both internal stakeholders and clients. + Ability to plan and prioritize the daily work to achieve efficient and effective management of time. + Be able to work well with all associates and actively promote a cohesive working environment. + Be client focused in providing a high level or customer service and conscientiously aware of the quick turnaround time on the checking of documents. + Excellent presentations, communication, time management, problem solving, interpersonal and teamwork skills. + Basic PC skills (Words, Excel, PowerPoint is minimum). + Innovative and open minded, maintaining a professional & positive attitude at all times. + Able to work under pressure & challenges. + Good understanding and application of the UCP600, ISBP, URC 522, URDG 758 and bank guideline and policies, compliance and audit requirements. + Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction. **What you can expect** The Singapore Trade Operations Team Manager manages both a Trade Client Services Team and a Trade Finance Middle Office team (about 10 associates). Products handled includes Import and Export Letters of Credit, Documentary Collections, Bankers Guarantees / Standby Letters of Credit, Supply Chain Financing, Trade Loans (Trade Advances, Invoice Financing) and Risk Participation/Distribution. The Singapore Branch team liaises with various parties such Clients and Internal parties (Bankers, Sales, Legal, other branches as well as the Global Business Services (GBS) Team in India). The incumbent is also expected to be able to explain and advise clauses and the acceptability/unacceptability of clauses to any party regarding the LCs, BGs or SBLCs. **What you will do –** **Manage both the Trade Client Services team and the Middle Office Teams:** To manage HR and administrative aspects of the team To support Function and Branch led initiatives and projects. Ensure governance process and procedures are updated and adhered to. Hold regular check-in and reviews with Business Partners and Branch Ops head. To oversee BAU activities of the teams which are responsible for the following: **Banker’s Guarantees, SBLC Issuance / Amendments / Renewal (Primary Duties):** + Reviewing of guarantee and SBLC format in accordance to the guideline laid down by legal and product team. + Escalate and obtain approval from Trade Control and Credit Department when necessary. + Scanning of required documents for GBS’ processing. + Attending to back-end processing team and customers queries/clarifications via emails in a timely manner. + Ensure all transactions are accurately processed / verified in accordance with customer’s instructions and according to the bank’s operational procedure and policies. + Print out completed BG, obtain Officer’s signature as per delegation of authority (For Mail Guarantee / Amendment). + Daily check in the Trade E-Banking platform system with which clients may submit the guarantee/SBLC applications online. + Ensuring timely review of daily report to ensure prompt actions to be taken for expired guarantee/SBLC. + Updating of guarantee daily tracker and follow up with clients for status. + Daily reconciliation between processing team and end of day email to ensure item scanned are duly processed. + Follow up with correspondent bank for guarantee issuance and charges. + Follow up with client on all outstanding charges. + Ensure amortization of issuance commission is done by the processing team by 15th of every month. **Import Letters of Credit** + Manage Issuance of Letters of Credit with clients and the processing team. + Attach negotiation advice with copy of invoice and Bills of Lading (B/L) for release to customers over counter. + Fax or email customer and photo-copy covering schedule. + Record the Negotiation advice for customer to collect. **Import LC Payments:** + Print Notice of Arrival of document covers. + Fax or email covers to customers. + Receive customers’ signed payment instructions. + Prepare for release of documents with B/Ls or Airway Bills (AWB) duly endorsed to the counter. **Acceptance of Usance bills:** + Print Notice of Arrival of document covers and prepare for release of documents to applicant with B/Ls or AWBs duly endorsed upon receipt of the Acceptance advice. + Receive customers’ signed acceptances. + Affix the acceptance stamp on the draft drawn by the beneficiary and calculate and determine the maturity date of the bills. + Sign on accepted drafts and scan drafts and notification of customer’s acceptance with maturity date for the GBS team’s processing. + Reflect the loan number in bank schedule. + File usance drafts - according to maturity dates. **Processing of Usance Bills at maturity:** + Receive processing team’s email notification of due date maturities and ensure that the GBS team processes the payments on due date. + Stamp “PAID’ at maturity and close file **Miscellaneous tasks** + Attend to clients at the Trade Counter. + Receipt of transactions documents via Mailroom, Fax Machine and Counter and record in trackers. + Daily check in Trade E-Banking platform and 3rd party doc prep system with which clients may submit documents online. + Perform document count to reconcile with client’s presentation and prepare Index Sheet for scanning. + Scan Index Sheet and documents to GBS checking teams. + Prepare of DHL courier receipt for documents to be dispatched. + Sending of daily EOD reconciliation email to GBS of documents scanned. **Additional Duties** + Providing guidance and support for teammates. + Governance activities such and reviewing of Controls, procedures, and reporting. + Projects and initiatives such as process improvement projects for the team and department. + Pitching in to support BAU activities if the team is shorthanded. Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.