Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Employee Relations, ER Programs and Initiatives

Overview:

Reporting to the Executive Vice President, Employee Relations, the Vice President, Global ER Programs and Initiatives will be a member of the Employee Relations team which operates globally. This individual will bring experience in program management and strategic insights (typically gained by working within an ER or HR functional domain), as well as expert data analytic skills to drive global ER Programs & Initiatives, including in the HR Policy space, to positively impact our culture and support our employees.

Role:

•\tStrategic advisor and operational lead for the EVP, Employee Relations, leading the development and delivery of initiatives in support of employee relations strategies, guidelines, and procedures
•\tUtilize sophisticated approaches to gain deeper understanding and provide insight into current and emerging trends across a range of people matters
•\tProvide expert data analysis, astute insights, clarity and commentary in an effective, efficient, repeatable, and scalable manner for presentation to senior leadership
•\tManage key programs in ER including governance / reporting, communications, and process improvement
•\tDesign and maintain the ER Landing Page to enhance the employee experience
•\tLeverage case management and other systems to establish and execute new reporting standards for Board-level and senior manager updates on ER, improving transparency and visibility into ER impact
•\tLead data-driven efforts to assess and improve cultural health across the organization, providing insights to P&C colleagues and executive leadership
•\tDirect operational rhythms for ER and PBP colleagues in support of major organizational initiatives, tracking progress against established KPIs
•\tLead the development of compelling, thoughtful, insightful and clear presentations, reporting and talking points for a variety of internal and external audiences (CEO Directs, ELT, Audit Committee, BCO)
•\tEstablish and foster strong cross-functional relationships at all levels and geographies to ensure alignment with ER strategy and initiatives
•\tApply knowledge in quantitative and qualitative analysis as well as data visualization to surface clear and compelling narratives that inform ER strategies
•\tLead special projects as required, providing thought leadership to convert inputs from stakeholder teams into creative, scalable solutions

All About You:

Competitive candidates will have a unique blend of strategic thought leadership and operational excellence capability - a self-starter who can drive complex, global projects with little oversight, detail-oriented, execution-focused, and accomplished at driving quantifiable results within a matrix organization. The ideal candidate will have a strong desire to build a career in Employee Relations while leveraging a strong data analytics and insights mindset and foundational HR expertise.

•\tBachelors or Masters level degree or equivalent work experience
•\tStrategic thinker with strong analytical and problem-solving skills with a focus on leading initiatives that help drive results
•\tProven ability to organize and analyze data, interpret and articulate complex issues and identify process improvements.
•\tAbility to translate results of analyses into data-driven insights to ensure key messages resonate with the target audience
•\tDemonstrates exceptional judgment and discretion when dealing with highly sensitive people data
•\tEnd-to-end problem-solving and communication abilities: diagnosis, data cleaning, integration and transformation, analysis, visualization, and presentation
•\tAbility to listen, but also to persuasively convey opinions and recommendations both in speaking and writing.
•\tExcellent interpersonal skills with demonstrated patience, tact, and respect
•\tExceptional detail and follow-up skills
•\tFlexible and responsive, with ability to adapt to rapid change in direction or business priority
•\tDemonstrated program management excellence with the ability to lead service delivery optimization and maintain global program implementations to drive the functional strategy
•\tExtensive experience using Excel, Access, PowerPoint
Desirable
•\tHR functional expertise preferred
•\tExperience in Sharepoint
•\tExperience with HR data (Workday preferred)
•\tExperience with BI tools (Tableau, Power BI, and Domo preferred)

Salary range:
$194,000-311,000

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges