Vice President, APAC Network Delivery, Execution & Service Engagement, Technical Service Delivery Manager, Core Technology Infrastructure Tokyo, Japan **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **_Core Technology Infrastructure:_** + Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world. + Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully. + Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals. + Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience. + Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs. + Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital. **Job Description:** Join our portfolio management team as a Technical Service Delivery Manager, supporting the execution and oversight of key projects across 12 markets in the APAC region. With 5+ years of experience, you will assist in managing project portfolios, ensuring alignment with strategic goals, and facilitating the successful delivery of projects within the Network Services division. This role involves collaborating with various stakeholders and working closely with senior project managers and global teams. In this role, you will be part of a dynamic IT team working to improve and secure the bank's network infrastructure. Your role will include: + Collaborative Environment: Working with IT professionals, vendors, and stakeholders to deliver projects that meet the bank’s requirements + Professional Development: Opportunities for learning and growth in both technical and project management fields + Resource Coordination: Assisting in the efficient use of resources and optimal allocation to various project tasks + Dynamic Work: Office-based and availability for after-hours work during critical project phases including some weekend hours **Responsibilities:** **Project Coordination** - Planning, executing, and monitoring projects within the portfolio, ensuring alignment with business objectives and strategic goals. - Coordinate project activities, including scheduling, resource allocation, and communication with stakeholders. - Development of project plans, including scope, timeline, and budget. **Stakeholder Management** - Collaborate with internal teams and external stakeholders to ensure project requirements are met and issues are resolved. - Facilitate communication between project teams and stakeholders, providing updates and addressing concerns. - Preparing and presenting project status reports to senior management and stakeholders. **Financial Management** - Monitor project budgets, track expenses, and ensure financial resources are used efficiently. - Participate in financial forecasting and reporting, highlighting variances and recommending corrective actions. - Support the management of project costs and financial documentation. **Risk and Issue Management** - Identify potential project risks and issues and assist in developing mitigation strategies. - Monitor and address project risks and issues as they arise, ensuring timely resolution. - Support the implementation of risk management plans and contingency measures. **Documentation and Reporting** - Maintain comprehensive project documentation, including plans, reports, and meeting notes. - Prepare regular project status reports and presentations for senior management. - Ensure project documentation is complete, accurate, and up-to-date. **Continuous Improvement** - Contribute to the continuous improvement of project management processes and methodologies. - Stay informed about industry trends and best practices in project management. - Participate in training and development opportunities to enhance project management skills. **Skills:** **Education and Experience** - Bachelor’s degree in Project Management, Business Administration, IT, or a related field. - 5+ years of experience in project management or a related role. - Experience in portfolio management or within the banking or financial services industry is a plus. **Skills and Competencies** - Proven knowledge of project management principles and methodologies, including both waterfall and Agile methodologies. - Experience in working with Jira - Strong organizational and time management skills, with the ability to handle multiple priorities. - Strong effective communication and interpersonal skills, capable of conveying technical information to non-technical stakeholders. - Excellent stakeholders management skill with the ability to work collaboratively with different teams and stakeholders, and address issues proactively and find effective solutions. - Analytical and problem-solving abilities, with attention to detail. - Teamwork: Experience working in collaborative environments and supporting cross-functional teams. - Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level. **Desired Skills:** + Certifications: Project Management Professional (PMP) or PRINCE2 Foundation certification. + Knowledge of network infrastructure, including LAN/WAN, firewalls, VPN, and basic network security protocols. Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.