Massachusetts Veterinary Referral Hospital is looking for a full-time Veterinary Technician to act as a communications liaison for our Emergency and Surgery Departments in Woburn, MA.  This position offers an opportunity for an experienced veterinary technician to utilize their knowledge without the traditional physical demands of a technician position.  Compensation: + $23 - $28 based on skills assessment levelinh Schedule + Monday, Tuesday, Wednesday (in-hospital) 9AM-5PM + Saturday (remote) 7AM-7PM Responsibilities + Actively guide and accurately answer questions from clients regarding pet health + Use Ethos and veterinary accredited published information to educate pet owners and discuss general pet health questions over the phone + Enter accurate and timely documentation in the HIS including patient and owner name, address, phone number and summary of conversations + Collaborate with veterinarians and technicians to ensure the day flows smoothly by assisting with client questions, prescriptions, treatment plans, and pet owner education Skills and Experience  + AS or BS in Biology, Veterinary Technology or Animal Science a plus + Must possess 3+ years of experience as a Veterinary Technician  + Exceptional verbal communication skills and a desire to speak with pet owners about their pet’s health and well-being 🌟 Why Choose Mass Vet? We Believe in Your Success Receive ongoing training and development opportunities through Ethos, including access to RACE-approved CE, support for VTS certification, and more. Work in a Cutting-Edge Environment Mass Vet is a Level 1 Emergency & Critical Care Hospital—VECCS-certified—and spans 42,000 sq ft with state-of-the-art technology, including MRI, CT, and advanced surgical suites. Feel Supported Every Step of the Way From day one, you’ll feel the difference in our inclusive, collaborative culture where your voice matters and your well-being is a priority. Full-time Benefits Include: + Professional Development & Certification Support + CE Allowance + Access to VetBloom for RACE-approved courses + RECOVER Training + 16-Week VTNE Study Group Program + One-time VTNE Reimbursement + License application/renewal reimbursement for CVTs + VTS financial support and onsite mentorship + Partnership with Purdue Veterinary Technology Program, including scholarship opportunities + Work-Life Balance & Wellness + Paid Vacation Time (PTO) + Paid Sick Time + Holiday pay = DOUBLE TIME + Medical, Dental, and Vision Insurance + Short- and Long-Term Disability + Life Insurance + 401(k) with employer match + Additional Perks + Uniform Allowance + Employee Pet Discount Your expertise deserves a place where it’s recognized, supported, and celebrated. Take the next step in your veterinary career—join a hospital that’s just as passionate about its people as it is about its patients. For more information about our hospital, https://www.massvethospital.com. Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.   Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. Powered by JazzHR