We are looking for an individual who can provide our clients with an excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Previous experience is preferred as this is busy practice.  Starting hourly rate is $18.00-$20.00 depending on experience.  Will reevaluate in 6 months for increase.  Benefits included: Medical, Dental, Vision coverage as well as a Health Savings Account, 401-K, Paid time off and employee discounts.