Veterinary Receptionist
Southern Veterinary Partners
At Ansley Animal Clinic, located in Atlanta, GA, we are dedicated to providing comprehensive and compassionate care for your pets. Our full-service clinic offers medical and surgical services, dental care, bathing, annual exams, diagnostics, spay and neuter procedures, treatment appointments, travel certificates, and an in-house pharmacy. We strive to create a warm and friendly atmosphere, ensuring each pet and owner receives individual attention. Our team is committed to relieving pain and discomfort, calming our patients, and minimizing their time away from their families. We value mentorship and continuous learning, fostering a collaborative environment that enhances our ability to deliver exceptional care. Situated in the heart of Atlanta, the Ansley Park neighborhood offers a blend of historic charm and modern amenities. The area is renowned for its elegant homes, tree-lined streets, and proximity to several cultural and recreational attractions. Residents can enjoy the lush landscapes of Winn Park and McClatchey Park, or explore the nearby Atlanta Botanical Garden and Piedmont Park, which provide ample opportunities for outdoor activities. If you’re seeking to join a dedicated team in a dynamic and engaging community, we invite you to consider Ansley Animal Clinic. Our commitment to excellence in veterinary care, combined with the vibrant surroundings of Atlanta, makes this an ideal place to advance your career and enjoy a fulfilling lifestyle. As a Receptionist you will: Receive and place calls to clients for the purpose of scheduling. Prioritize multiple tasks in a calm, organized manner. Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc. Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments. Utilize hospital computer systems to document medical records and communicate with clients and teammates. Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures. Excellent customer service skills and an exceptional level of communication in a professional manner. Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures. Maintain a positive attitude in all interactions with clients, pets and other teammates. Demonstrate ability to show empathy toward clients and treat pets with compassion and respect. Utilizing standard office/business equipment. Knowledge of veterinary medical terminology and procedures. Flexible schedule including some weekend and holiday shifts. Experience with veterinary software is preferred. Ability to work independently on assigned tasks as well as to accept direction on given assignments. Possession of organizational skills. Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations. Pay range of $12.35-$20.90/hour based on experience Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Short Term Disability Paid Time Off (Vacation & Public Holidays) - for eligible positions only SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs Teladoc- FREE doctor access 24/7 Discounted Veterinary Care EAP (Employee Assistance Program) A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people! Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of "Fastest Growing Companies in America" (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).
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