At Midtown Animal Hospital, we have been a cornerstone of pet care in the Midtown community for over 50 years. Our full-service companion animal hospital is dedicated to providing quality veterinary care. Our services include wellness and preventive care, advanced diagnostics, surgical procedures, dental care, and pet boarding. We also collaborate with cardiology and diagnostic imaging specialists to ensure comprehensive care. Our facility is equipped to support your professional development, whether your interests lie in preventive medicine, advanced diagnostics, or surgical procedures. You’ll be part of a collaborative team that values mentorship and continuous learning, ensuring we deliver the highest standard of care to our patients. Midtown Sacramento is a vibrant neighborhood known for its rich arts and cultural scene. Tree-lined streets are home to historic Victorian architecture, trendy restaurants, bars, art galleries, boutiques, and shops. The area hosts the Second Saturday Art Walk, attracting thousands of residents and visitors each month. If you’re seeking to join a dedicated team in a dynamic and engaging community, we invite you to consider Midtown Animal Hospital As a Receptionist you will: Provide excellent customer service skills and an exceptional level of communication in a professional manner. Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures. Maintain a positive attitude in all interactions with clients, pets and work as a team with fellow coworkers. Demonstrate ability to show empathy toward clients and treat patients with compassion and respect. Receive and place calls to clients for the purpose of scheduling. Prioritize multiple tasks in a calm, organized manner. Maintain proper documentation through client and patient records, i.e. referral documentation, previous medical history received, etc. Assist all clients by providing necessary instructions, information, invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments. Utilize hospital computer systems to document medical records and communicate with clients and teammates. Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures. Utilizing standard office/business equipment. Knowledge of veterinary medical terminology and procedures. Flexible schedule including some weekend and holiday shifts. Knowledge of Covetrus Pulse Practice Management Software is a plus Ability to work independently on assigned tasks as well as accepting direction on given assignments. Possession of organizational skills. Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Must possess strong verbal and written communication skills, good judgment, and ability to manage stressful situations. Pay range of $15.35-$25.70/hour based on experience Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Short Term Disability Paid Time Off (Vacation & Public Holidays) - for eligible positions only SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs Teladoc- FREE doctor access 24/7 Discounted Veterinary Care EAP (Employee Assistance Program) A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people! Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of "Fastest Growing Companies in America" (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).