**Veterinary Reception, Client Care Specialist/Technician Assistant** Willowdale Animal Hospital is currently welcoming a Veterinary Receptionist who will also provide client care and technician assistant support for our team. This role is covering a maternity leave for 18 months (possibility for extension or other opportunities). This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated! Key Responsibilities: + Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment  Ability to answer a multiline phone system and track and book appointments effectively + Scheduling appointments; Admitting and discharging pet patients  Invoicing/billing; creating estimates and processing payments  Take initiative and work independently  + A Veterinary Assistant (VA) program certificate is an asset + General housekeeping duties; cleanliness of reception, pet holding areas, and common areas  Willingness to learn more regarding; veterinary services, updated medical office procedures, and assist the Veterinary staff with various tasks and treatments + A love for all companion animals!! **What VCA Canada can offer you** + VCA Canada Student Loan RRSP Program – Ask us more! + Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips! + RRSP Employer 5 % Match Program – saving for your future just got easier! + Paid wellness days, sick days, and vacation time + Employee assistance program + Continuing education benefits; paid to learn! + Referral Bonus Rewards! + E-tools to assist with meditation, better sleep, exercise, and focus + Virtual health care (telemedicine) offers quick access to quality care + Access to amazing mini-courses + Opportunities to give back to your community through VCA initiatives + Generous personal pet care discounts Apply now!! **If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**