**Veterinary Practice Manager** **Location: Toronto, ON** **Apple Creek Animal Hospital** has an excellent opportunity for an experienced veterinary client service professional to join our leadership team as our **Hospital Manager** . In collaboration and with guidance from our field leadership, the Hospital Manager, you will champion a variety of administrative duties related to the operations of our veterinary hospital. The successful candidate will be passionate about providing leadership and development for a multi-faceted team that delivers a high level of veterinary services to our patients and pet owners. Some of the key attributes and responsibilities for this role include: + Customer service excellence, with prior personnel management experience (minimum 2-3 years of experience) + Human Resource Management: fostering a supportive and collaborative work environment. Scheduling staff, document control, filing, various reporting, and coordinating office services (equipment/supplies/forms/procedures) + Team Leadership and Guidance: fostering people relationships, providing coaching opportunities, towards the goal of quality patient care and excellent client service + Communication excellence: working with your colleagues, pet parents, and community + Operational Management: contributes to objectives and efficiencies for profitable hospital operations, streamlining processes, and optimizing workflow. + Oversee the hiring, reviewing, disciplining, and terminating of professional staff, under and with the approval of the Regional Management team. + Financial management, in collaboration with the medical leadership, including inventory management + Positively represent the hospital and VCA in the professional community and to the public. **What VCA Canada Offers** Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of  _Wellness and Appreciation_ you can thrive in! + **RRSP 5% Employer Group Match Program!** + Exceptional career development: there is room to grow here! + Access to amazing mini-courses + Membership and dues + Wellness days, sick days, and vacation time + Employee assistance program + Continuing education benefits; paid to learn! + Opportunities to give back to your community through VCA initiatives + E-tools to assist with meditation, better sleep, exercise, and focus   + Virtual health care (telemedicine) offers quick access to quality care + Generous personal pet care discounts + And extra perks like shopping discounts and cool wellness apps! **Email:  ** careers.canada@vca.com ** for further information or select "Apply Now"** _VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know._ **If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**