**Veterinary Assistant** **Location: Guelph, ON** **Part-time position** **Kortright Animal Hospital** is welcoming a **part-time,** dependable, caring, and motivated **Client Care, Veterinary Assistant** to join our team. This is an exceptional opportunity for an organized and empathetic individual who enjoys working with both people and animals. You'll play a vital role in both the front-facing client experience and the hands-on care of our patients. In this position, you will be supporting our team by creating a positive, low-stress atmosphere for our clients and patients. In this role, you will: + Create a warm and welcoming environment for pet parents and their companions + Put clients and patients at ease with excellent customer service and communication skills + Assist with patient care and treatment + Prepare invoices, process payments and create treatment plans + Support the veterinary staff with various tasks and treatments + Maintain cleanliness and organization of the hospital, including reception area, exam rooms and common areas + Help ensure a low-stress experience for patients and adapt to changing needs + Take initiative, work both independently and as part of a team + Maintain a compassionate, nurturing attitude toward all animals **What we are looking for:** + A driven teammate with a positive, compassionate, and nurturing attitude. + Eagerness to continue learning and growing; at Kortright Animal Hospital, we strive to become innovative leaders within the Veterinary industry! Setting new benchmarks for patient care, client and staff experience. + Exceptional client service skills. + Ability to remain calm in stressful situations and adapt to changing situations. + Exceptional interpersonal skills in working with your colleagues and pet parents. + Strong ability to problem-solve or the ability to ask clarifying questions to help you find solutions. + Previous experience in a veterinary or customer service setting is an asset. + Veterinary Assistant or Veterinary Office Administration program certificate is an asset. + A genuine love for animals **What VCA Canada Offers** Join our team, and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: **_We have the right fit for you!_** + **RRSP Employer 5 % Match Program** – saving for your future just got easier! + A caring culture of **_Wellness and Appreciation_** ! + Competitive wages and benefits! + Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process) + Annual uniform allowance + Exceptional career development: there is room to grow here! + Referral Bonus Rewards + Opportunities to give back to your community through VCA initiatives + Generous personal pet care discounts + And extra perks like shopping discounts and cool wellness apps! If you're passionate about animals and enjoy both client interaction and patient care, we'd love to hear from you! **Email:** careers.Canada@vca.com for further information, or select **Apply Now!** _VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know._ **If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**