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What’s the role?We’re seeking a highly experienced and strategic individual contributor to lead all aspects of Vendor Performance Management (VPM) reporting into Global Procurement. This person will design, implement, and continuously evolve our global VPM framework. The role is critical in driving optimal vendor partnerships, ensuring contractual compliance, and proactively identifying opportunities for efficiency and value creation.
The successful candidate will be a visionary leader, skilled at fostering collaboration, leveraging advanced analytics, and influencing across all levels of the organization to deliver best-in-class vendor performance. This is a high-impact role, central to strengthening operational resilience and maximizing value from our vendor ecosystem.
We’ll trust you to: Lead the VPM Program Serve as the primary program lead for the global VPM framework, covering performance metrics, governance, communications, change management, and operational execution across all procurement categories. Develop and mature the VPM strategy to align with overall business objectives and risk management frameworks. Drive Vendor Relationships & Performance Manage and cultivate strategic relationships with key enterprise vendors, acting as a critical escalation point. Facilitate high-level business reviews and strategic planning sessions to promote innovation, collaboration, and continuous improvement. Establish and monitor KPIs and SLAs focused on value creation, risk mitigation, and operational excellence. Proactively identify and mitigate vendor-related risks to ensure a resilient vendor ecosystem. Integrate VPM with the broader operational resilience program where needed. Apply Analytical Insight & Enable Continuous Improvement Deploy advanced VPM technologies, data visualization tools, and analytics to derive actionable insights that inform decision-making. Develop and present KPI reporting to demonstrate program effectiveness to internal and external stakeholders. Serve as primary contact for Vendor Risk Management (VRM) and Enterprise Risk Management (ERIM) on financial due diligence, incident management, and audit requirements. Build and manage vendor performance management reports to meet controls and regulatory needs (e.g., DORA, UK CTP). Engage with business leaders at all levels, presenting vendor risks with corrective action plans. Continuously research and integrate industry best practices in vendor performance management. You’ll need to have: Bachelor’s degree in Business, Supply Chain Management, Finance, or related field (Master’s strongly preferred). 7+ years of progressive experience in vendor performance management, strategic sourcing, procurement, or supply chain management, with at least 2+ years in a lead role. Proven experience in designing, implementing, and managing VPM frameworks and Supplier Relationship Management (SRM) programs. Exceptional analytical and problem-solving skills with ability to interpret complex data and drive actionable insights. Advanced proficiency in MS Office; experience with VPM software, procurement platforms, and BI tools (e.g., QLIK Sense, Power BI). Strong commercial acumen with deep understanding of contracts and SLAs. Experience with Vendor Contract Management Systems (Icertis a plus). Outstanding communication, negotiation, and stakeholder engagement skills. Ability to thrive in a fast-paced, dynamic environment with strong attention to detail. We’d love to see: Experience engaging with senior executives and regulators through reports and corrective action plans. Demonstrated success integrating VPM frameworks with broader risk and operational resilience programs. Passion for leveraging vendor partnerships to foster innovation, efficiency, and value creation. Salary Range = 125000 - 180000 USD Annually + Benefits + BonusThe referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.