About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

About the role

The Vendor Operations Specialist will be responsible for maintaining an existing network of third-party vendors, onboarding new vendors, responding to vendor inquiries regarding onboarding and Coupa, monitoring continued compliance, and general project cleanup. 

This role works a hybrid schedule, with three days each week onsite at our Mexico City office.

WHAT YOU’LL DO Review vendor onboarding documentation to ensure tax, banking, and other required documents are complete and compliant  Review and process any changes to active vendor records Proactively contact vendors or stakeholders when additional information is needed and provide on-going communication on status Respond to vendor and employee inquiries regarding the onboarding process and Coupa training Conduct bank verifications for new vendors and bank account change requests as part of compliance protocols Continuous cleanup of previous supplier records Perform all duties in accordance with the company’s policies and procedures, US state and federal laws and regulations, as well as international territories wherein the company operates or engages in business with vendors Review purchasing inbox, ensuring vendor requests are properly routed and addressed Provide tactical support for Requests For Information (RFIs), Requests For Proposals (RFPs), Request For Bids, and all accompanying documents About You 3+ years of experience in vendor management Previous experience working in Coupa and NetSuite Knowledgeable about various tax forms, banking policies, supplier diversity certifications, and payment term requirements Good working knowledge of overall Google & Microsoft business suites Strong communication, problem-solving, and data analysis skills to ensure vendor engagement and policy adherence A proactive, self-directed approach with the ability to multi-task, think creatively, pivot often, and learn quickly in a fast-paced environment  Excellent written and verbal communication skills Exceptional organizational skills, detail-oriented mindset, values compliance, and a high sense of ownership of your work

#LifeAtCrunchyroll #LI-Hybrid

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

Courage. We believe that when we overcome fear, we enable our best selves.

Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

Kaizen. We have a growth mindset committed to constant forward progress.

Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.