At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.
Viatris empowers people worldwide to live healthier at every stage of life.
We do so via:
Access – Providing high quality trusted medicines regardless of geography or circumstance;
Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and
Partnership – Leveraging our collective expertise to connect people to products and services.
Our global portfolio includes best-in-class, iconic brand-name products as well as global key brands; generics, including branded and complex generics; and other offerings across a wide range of therapeutic areas. We are committed to helping create healthier communities worldwide through education, outreach and better access to treatment.
For those driven to live their lives with purpose, Viatris helps employees realise their full potential by creating a collaborative culture that fosters courage and resilience. Viatris is more than just a place to work. This is a place to make a difference in the world.
The Role & What You Will Be Doing
The Veeva Vault Clinical IT System Administrator will manage and support our manage and support our clinical systems including Vault CTMS, Vault eTMF, and Vault EDC and other Missc systems. The ideal candidate will have hands-on experience with Veeva Vault applications, system integrations, a strong understanding of GCP & 21CFR part 11 compliance, Knowledge of Clinical Trials and a passion for optimizing clinical operations through technology.
Every day, we rise to the challenge to make a difference and here’s how the Vault Clinical IT System Administrator role will make an impact with the following responsibilities:
System Administration & Configuration
• Administer and maintain Veeva Vault CTMS, eTMF, and EDC environments.
• Manage user access, roles, permissions, and security settings.
• Configure system settings and workflows in alignment with business needs.
Support & Troubleshooting:
• Provide Level 3 support for system issues and user queries.
• Coordinate with Veeva support for issue resolution and system updates.
• Monitor system performance and ensure high availability.
• Monitor the Run Support team on support KPIs.
Compliance & Documentation:
• Ensure systems are compliant with GxP, 21 CFR Part 11, and other regulatory requirements.
• Maintain system documentation, SOPs, and validation records.
• Support audits and inspections by providing system evidence and documentation.
Project Involvement:
• Participate in system upgrades, enhancements, and integration projects.
• Collaborate with cross-functional teams including Clinical Operations, QA, RA and IT.
Training & Communication:
• Train end-users and create user guides or training materials.
• Act as a liaison between business users and technical teams.
About Your Skills & Experience
For this role, we’re looking for a candidate who has an effective combination of the following qualifications, skills and experiences:
Bachelor’s degree in Computer Science, Life Sciences, or related field.5 years of experience administering Veeva Vault applications (CTMS, eTMF, EDC).Veeva CertificationsAt least 7-10 yrs of total work experience on Clinical technology systems.Work experience in CROs, Pharma, Biotech or Tech companies.Strong understanding of clinical trial processes and regulatory requirements.Experience with system validation in a GxP environment.Excellent problem-solving, communication, and documentation skills.Fluent in English; German or French is a plus.At Viatris, we are dedicated to building a truly diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t fully align with every requirement, we still encourage you to apply. You may just be the right candidate for this or other roles.
Why Viatris?
At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. You will also have the opportunity to access excellent career progression opportunities and work-life balance initiatives.
Diversity & Inclusion at Viatris
At Viatris, diversity and inclusion are essential to our mission. The diversity we foster in all aspects of our business can be one of our greatest strengths in redefining healthcare not as it is, but as it should be. If you would like to know more about what diversity, equity and inclusion means to us, please visit https://www.viatris.com/en/Careers/Diversity-and-Inclusion
Sustainability at Viatris
Corporate social responsibility is fundamental to the Viatris mission. We work to advance responsible and sustainable operations and leverage our collective expertise to empower people to live healthier at every stage of life, recognizing that our actions affect the stakeholders and communities we serve. To learn more about our efforts, please visit https://www.viatris.com/en/about-us/corporate-responsibility
At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.
Viatris is an Equal Opportunity Employer.