In this role

You will play a key role in understanding user behaviors, needs, and motivations to inform ResMed’s product design and development. You will work closely with designers, product managers, and developers to make sure your insights are integrated into the product process and that stakeholders stay focused on the users we serve.

You will plan and conduct research studies, analyze results, and present findings that drive action. You are skilled in user-centered research methods, project planning, collaboration, and sharing insights that influence decisions.

What the role entails

Product Team Influence

Develop research plans with clear objectives, participant screeners, moderator guides, recruiting strategies, and timelines

Share research findings with product, design, and executive teams in ways that support decisions

Provide regular project updates, including status, blockers, and open questions

Recommend appropriate research methods and tools based on stakeholder goals

Work with Product Managers to forecast and prioritize research needs

Organizational Influence

Join cross-functional initiatives, representing the user voice and helping to drive continuous improvement

Build user empathy across the organization through readouts and direct feedback

Market Influence

Stay current on industry trends and best practices in UX research

Align your work with the broader product vision to help shape future market direction

What you bring to the role

Empathy and User Advocacy
You center users in your work. You understand their experiences, emotions, and motivations, and you make sure others understand them too. You use interviews, surveys, and usability tests to uncover what matters most.

Analytical Thinking

·         You are confident in both qualitative and quantitative methods and know when to use each. You turn findings into clear, actionable insights that guide decisions.

Communication and Collaboration

·         You present insights in a clear and engaging way. You work closely with cross-functional teams to make sure research findings lead to meaningful improvements.

Technical Proficiency

·         You know how to select and use research tools to manage studies, analyze data, and communicate results. You apply these tools effectively in your day-to-day work.

Creativity

·         You try new approaches when needed and adapt your communication for different audiences. You help your team explore fresh ways to apply research in their work.

Basic Qualifications

3-5 years of UX research experience, ideally in health tech or regulated industries

Comfortable conducting research in a fast-paced, cross-functional environment

Portfolio that shows past research work and deliverables

Experience with tools such as UserZoom, UserTesting, Qualtrics, Confluence, and Miro

Strong communication and collaboration skills

Degree in Human-Computer Interaction, Psychology, Anthropology, or a related field

Willingness and ability to travel within the US and internationally

Preferred Qualifications

Experience working in healthcare or medical devices

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees have flexible time off (FTO), receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current base range for this position is: $103,000.00 - $155,000.00 USD Annual

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.