ATLANTA, GA, USA
4 days ago
UX Digital Accessibility Specialist

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Job Title: UX Digital Accessibility Specialist
Location: Atlanta, GA (on site)
Job type: Full-time
Experience Level: 4+ Years

About the Role

NCR Voyix is hiring an experienced, hands-on UX Accessibility Specialist to join our team and help shape the future of retail through intuitive, scalable, and impactful user experiences. You will take on the responsibility for the integrity QA of our production environment and be an advocate for inclusion, equity, and accessibility. Collaborate closely with colleagues to design intuitive experiences that meet business and user needs and conform to accessibility guidance.  This role will require you to ensure that all design and accessibility conformance is maintained throughout the UX organization by supporting the QA team to make sure features are implemented as intended.  You will have a voice in the design process and take ownership of validating experience before and during development.  The UX Digital Accessibility Specialist will help build the correct interface and user interaction as the product is designed and developed.  

We are looking for someone who is passionate about solving real human problems with intuitive research-backed solutions, cares about the small details as much as the big picture and can balance creating quality design work while leading a team of contractors designing alongside you. 

Our team operates in the Product Organization under NCR Voyix’s Chief Product Officer and reports into the Director of User Experience. You’ll be joining a team of over 20 supportive UX professionals in various disciplines including UX Design, UX Architecture, Strategy, Research, and Service Design. 

Responsibilities:

Accessibility Strategy & Leadership 

Define and drive the accessibility strategy for multiple products & services Advocate for inclusive design principles throughout the product lifecycle.  Serve as a subject matter expert on accessibility, staying updated on global accessibility standards (WCAG, ARIA, Section 508, EN 301 549, EAA), certifications, and emerging trends.  Train team members on accessibility guidelines and user-centric design practices. Collaborate with legal and compliance teams to ensure adherence to relevant regulations Engage with external accessibility auditors for compliance reviews and VPAT authoringStay informed & communicate any new standards or upcoming compliance changes across the organization. 

Design and Testing 

Collaborate with cross-functional teams (designers, developers, product managers) to incorporate accessibility best practices into product design. Establish QA process with engineering teams to ensure accessibility work is implemented properlyConduct audits of digital products to identify accessibility issues using tools like Axe, WAVE, and manual testing. Create wireframes, prototypes, and design systems that prioritize accessibility.Document and communicate accessibility recommendations to stakeholders. 

 Documentation 

Document accessibility efforts, including compliance reports and testing outcomes.Create guidelines & frameworks for UX designers and developers to follow. Manage VPAT and ACR library for products

Qualifications: 

Bachelor’s Degree in a Technical Discipline 3-5 years of Accessibility experience Proven experience in UI/UX design with a focus on accessibility. Examples of previous work with ability to explain your contributions Section 508 Certified  Should have experience as a web & touchscreen accessibility specialist  Knowledge of Web Content Accessibility Guidelines (WCAG 2.1 or higher). Proficiency in design tools such as Figma, Sketch, or Adobe XD. Familiarity with assistive technologies like screen readers, voice recognition software, and keyboard navigation. Strong understanding of HTML, CSS, and ARIA landmarks Excellent communication and collaboration skills with the ability to prioritize small one-off questions as well as large reviews and read-outs in a democratic manner. Experience collaborating with advocacy groups for individuals with disabilities. 

Nice to Have: 

Demonstratable skills as a thought leader in the accessibility space Experience setting up and managing large programs Experience conducting user testing with individuals with disabilities, both remotely and in-personExperience working in the retail industry is a plus.  Certified Professional in Accessibility Core Competencies (CPACC) Experience authoring VPATs and/or ACRs.

Benefits:

We offer a competitive and comprehensive compensation package designed to support your professional growth and personal well-being. Base salaries are determined by a range of factors including experience, and skills, ensuring fairness and alignment with market standards. In addition to salary, our package includes a range of benefits aimed at promoting a healthy work-life balance, such as various health insurance options, 401K, and paid time off.  Our compensation may vary depending on job-related knowledge, skills, and experience.

Join us in shaping the future of retail. Our products power stores in dozens of countries — your work will directly impact how thousands of people sell, shop, and connect every day.

Apply now with your portfolio and resume — we’re excited to see what you bring to the team.

Statement to Third Party Agencies  

To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the NCR Voyix preferred supplier list.  Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes.  

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

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