Introduction Welcome to Pronto Insurance, a flourishing general agency in South Texas! Since 1997, we've been on an unstoppable journey of growth, and now, with over 200 captive locations in Texas, California, and Florida, our expansion knows no bounds. Join our team and be part of the driving force that makes Pronto Insurance products a reality for all. Together, we'll revolutionize the insurance market and leave an indelible mark on the industry. Dare to dream big and embark on an adventure filled with endless opportunities! We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. How you'll make an impact Job Details: Employment Status: Full Time Job Location: Brownsville Hours of Operation: 40 hours a week, set by Risk Manager Job Duties & Responsibilities: Audit Captive agencies, Franchises, I/As, and Underwriting System functionality Assist with key underwriting activities Provide Underwriting guidance, feedback, and recommendations across all departments Resolve agency concerns and complaints Assist in coordinating carrier audits Communicate system and procedure changes to operations/ training group Internal Relations: Underwriting Specialist, Claims Department, Sales force & all channels of distribution Contributions: Ensure agencies are properly underwriting through audits, support underwriting functions Perform analytics on agency trends including underwriting, loss ratios, previous and current underwriting compliance, book of business demographics Develop routine projects/audits and complete special projects as required Proactively and efficiently prepare weekly reports on productivity and project updates Contribute in creating integrated strategies to develop and expand existing internal controls Education, Experience and Traits High School Diploma Required, Bachelors Preferred 1+ years of insurance experience Strong Independent working skills Self starter with good analytical and problem solving skills Proficiency in Microsoft Office (most importantly Excel) Excellent communication skills both oral and written Bilingual English & Spanish (required) About You Required: Minimum secondary education required, 1-3 years related experience. Preferred: Understanding of general insurance and legal principles. General knowledge of banking and accounting principles. Behaviors: Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.