Utility Operations Supervisor – Full Time – Seattle, WA (Downtown)

Former Military / Law Enforcement Encouraged To Apply!!

Wage: $28.05/HR

Available Shift: Mon – Fri: 2PM – 10:45PM

Thinking about a job in the security field?

Securitas Security Services USA, Inc. is seeking a reliable, experienced, and proactive Utility Operations Supervisor to oversee and support day-to-day operations across multiple client sites. This position plays a critical role in ensuring consistent service delivery by providing coverage, supervision, training, and support to security officers. The ideal candidate is a flexible problem-solver who thrives in a dynamic environment and is committed to the highest standards of professionalism and client satisfaction.

The ideal candidates we are seeking will strive to provide excellent customer service to our clients and their guests while adhering to our core values: Integrity, Vigilance, & Helpfulness. Our elite team always creates a safe and secure environment while conducting themselves in a professional manner. Help make the world a safer place, by providing innovative, high-quality, sustainable security, and peace of mind to our clients and their customers when they need it most. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We operate in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

Make Us Apart Of Your Career Path. Join Our Team & Apply Today!!

What Your Day May Look Like:

Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations.Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.Assists in the submission of payroll and personnel information to the company as designated.In conjunction with company management or designated representatives ensures adequate coverage of all posts and positions.Prepares, files, and submits various reports as required.Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.As assigned, in accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and, making hiring and termination recommendations.May perform the duties of a Security Officer in accord with post orders and company policy.

What We Offer:

Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.Paid Time Off – 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.Sick Days - 1 hour accrued every 30 hours worked.Family Leave - up to 12 weeks a year in accordance with State law.Virtual Medical Appointments With Telemedicine.Paid Time Off, Free Uniforms, Paid Training. & Weekly Pay!DailyPay Access Program NOW Available!!!Employee Referral Program & Employee Assistance Program.Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel & So Much More!

Position Requirements:

18 years of age or older. High School Diploma, GED, OR ability to complete the GED program within 6 months.Standard computer / technology skills needed.Must be able to interact with a wide range of individuals in a professional manner.Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.Must have a valid WA State driver’s license and pass a Driving Record Check.1 Year of customer service and 1 year of Security experience required.Must be reliable, accountable, punctual, and have a strong work ethic.Must be able to conduct patrols throughout shift.Must be comfortable conducting access control duties. Experience in customer service by phone, email, and addressing counter inquiries in person.Experience in responding to customer concerns.Detail-oriented with strong analytical and problem-solving skills.Experience on conducting equipment audits a plus.Excellent organizational and time management skills.Perform other job-related duties as assigned.Experience with conflict resolution and de-escalation skills.Must have the ability to be objective.Must have a strong grasp of appropriate and professional verbal / written communication.Experience with inventory and stock tracking.This position requires the occasional lifting of objects and walking around buildings in the sector.

All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation. 

EOE/M/F/Vet/Disabilities