Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

THE ROLE

 

Our mission is to support everyone in Wise through ensuring we’re offering the best equipment, keeping it safe and running in peak condition.

 

You’ll be working in a smaller group but in a global team. Most of our work is done locally but we also give support to co-workers who are travelling or working from anywhere outside of the office. 

 

WHAT YOU’LL BE DOING

 

We operate on a strong belief in automation, programmatic implementation, and reusable design. We’re looking for people who can step back and think holistically about the ecosystem, but also follow through and help implement the design; drawing on the resources across the rest of the platform tribe.

 

As the company grows, we have to follow suit. We need to sustain this growth by continuously iterating on the services we run, with a focus on availability, security, and ease of use. We’re looking for a technician with relevant experience who can analyse complex requirements and deliver simple solutions to help our teams achieve our mission with speed and confidence. 

 

Provide technical support for Wisers seeking assistance

Identify and suggest potential areas for improvement

Be an encyclopaedia on Wise’s IT products and services

Troubleshoot and repair computer hardware and software

Educate users and colleagues with tools, tech & security in Wise

Provisioning and deprovisioning of devices 

Assisting other teams in UT

Participate in internal projects for continuous improvement initiatives

Qualifications

WHAT YOU’LL BRING

 

You have experience providing IT support for Windows and/or Mac OS environments 

You enjoy helping people and solving problems by nature

You are an assertive communicator

You are flexible and keen to learn

Great sense of humour and able to work under pressure

Passionate about computing and user experience

Comfortable working both independently and as part of the team as the situation requires

Researching solutions and the latest technology is second nature to you

 

OTHER REQUIREMENTS

You’re located already in Budapest, Hungary, this isn’t a remote job

You’re eligible to work in Hungary, we don't provide relocation nor visa support for this role

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.