The Process Engineer is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. **Responsibilities** + Represents USPB Controls Automation & Optimization team on control related business projects, responsible for the development and execution of data driven analysis. + The position requires substantial interaction with the USPB business, Application Development, Policy and other functional business partners to optimize business strategies. + Research data sources to help clarify and redefine business requirements. + Performs data mining and reporting support for USPB internal and external audit reviews. + Drives the development of complex controls, ad-hoc analysis and reporting using current sources and new sources as needed. + Developing analytical solutions to introduce and enable efficiencies within existing credit processes and fraud prevention strategies + Performs validation of reporting metrics and calculations to determine that business needs are being met and if updates/corrections are required. + Participate with cross-functional teams to create and implement new/updated control solutions. + Strong communication with Senior Management within supported business area(s). + Evaluates efficiency of existing information/reporting and suggests improvements. + Regularly assumes informal/formal leadership role within the team and is involved with coaching and training of new team members. **Qualifications** + Knowledge of Citi USPB business processes and process quality control terminology + 2+ years of experience using SAS, SQL + Experience with UNIX, EDW, TSO, JCL, COMET, COGNOS, VBA or big data a plus + Microsoft Office (Word, Excel, PowerPoint, Access) knowledge required + Experience using large consortiums of complex data & demonstrated problem solving skills + Experience in translating business needs into actions and effectively communicated results + Strong interpersonal skills (interact with various levels within the organization) **Education:** + Bachelor degree in Statistics, Economics, Finance, Mathematics or a related quantitative field is required or equivalent combination of education and experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ **Job Family Group:** Business Strategy, Management & Administration ------------------------------------------------------ **Job Family:** Business Process Re-Engineering ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** Analytical Skills, SAS SQL. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.