Redmond, WA, 98073, USA
21 hours ago
User Studies Program Manager
**Summary:** The User Studies Program Manager oversees cutting-edge user studies that directly impact innovative audio technologies. This role offers a unique opportunity to collaborate closely with research scientists and user experience researchers in a motivated and focused team environment. You will manage and develop the user studies team, drive strategic planning to overcome operational challenges, and ensure ethical compliance in human subjects research. If you are interested in advancing research with real-world applications and enjoy leading multidisciplinary teams, this role will empower you to make a meaningful impact in a collaborative setting. **Required Skills:** User Studies Program Manager Responsibilities: 1. Study Planning and Management: Coordinate with research scientists to understand study requirements and establish priorities. Oversee the user study design process and ensure alignment with project goals 2. Team Leadership: Manage a team of Research Assistants and a Study Coordinator. Ensure effective allocation of team resources across various projects 3. Regulatory Compliance and Approvals: Lead the process for study review and approval, including external IRB (Institutional Review Board) compliance, to uphold ethical standards and privacy regulations 4. Training and Development: Develop comprehensive training programs for RAs, including specialization in specific study types, to enhance skills and ensure high-quality research output 5. Collaboration and Communication: Facilitate communication between team members and research scientists to ensure clarity of goals and methodologies. Address and resolve any issues that impact team performance or study progression. Collaborate with the broader Reality Labs Research organization to implement improvements and cover gaps 6. Strategic Planning: Evaluate the team’s future user study needs and recommend strategic changes to overcome operational and scalability challenges 7. Lab Environment Organization: Coordinate the availability and usage of lab sites with stakeholders and operations. Ensure spaces and equipment are available and setup timelines are feasible to execute studies 8. Monitoring and Reporting: Track the progress of user studies, report on milestones and challenges, and adjust project timelines and strategies as necessary. Generate operational metrics and implement reporting as well as procedural improvements based on analysis 9. Promoting Team Health: Foster a positive team environment that encourages professional growth and supports the overall health and well-being of team members **Minimum Qualifications:** Minimum Qualifications: 10. Leadership skills with experience managing multidisciplinary teams 11. Experience working with cross functional teams, organizational, communication, 12. Knowledge of IRB regulations and privacy laws relevant to human subjects research 13. Experience in prioritize tasks, manage multiple projects simultaneously, and meet deadlines 14. Experience in user experience research, as well as user study design and execution is highly desirable 15. Bachelor’s or Master’s degree in Business Administration, Psychology, Health Sciences, or a related field or equivalent work experience **Preferred Qualifications:** Preferred Qualifications: 16. 3+ years of experience working in a fast-paced environment, with a experience to adapt study planning and resource allocation swiftly in response to evolving project priorities **Public Compensation:** $94,000/year to $136,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
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