Job Title: UX Content Conversation Designer Location: Vienna, VA Type: Contract Contractor Work Model: Hybrid, onsite 2-3 days a week Pay Rate: Open to Both C2C and W2 options Position Type: Multiyear Contract UX Content Conversation Designer creates engaging, user-centric conversational experiences for digital products and services. Looking for candidates with 8-10 years of experience: 1. Designing and developing conversational flows for chatbots, voice assistants, and other AI-powered interfaces 2. Proficiency in usability testing and user research 3. Strong portfolio demonstrating conversational UI/UX projects 4. Familiarity with conversation design tools To support and/or develop user-centered design solutions for all levels of products and digital initiatives via user interface solutions and interaction models. Develops project execution plans, deployment schedules, and implements User Experience UX design projects of moderate to complex scope. Works independently with limited guidance. • Significant experience in design fundamentals • Significant experience in interaction design, visual design, and industry standards • Significant experience in user centered design processes and best practices • Working knowledge of best practices for web and mobile-based content, tools, and forms • Ability to interpret requirements into executable design solutions • Strong cross-group collaboration and persuasion skills • Ability to respond quickly and efficiently in a dynamic environment • Advanced verbal and written communication skills • Significant experience performing analysis of business processes and functions • Advanced skill in managing timelines/deadlines/resources; ensuring successful project implementation; working across teams. • Create prototypes for testing to ensure design meets business and user objectives • Influence team members and business partners, explaining the impact of designing/developing with the end user in mind • Collaborate with project teams to define solutions • Operate within the right Design Thinking methodology based on the product, channel, audience, and the application requirements or workflow • Proactively draw out user experience or design issues and successfully address those issues to ensure projects stay on track to meet interim project milestones System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M2 #LI- #DI-CB2 Ref: #850-Rockville (ALTA IT) System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.