Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

Job Summary:

As a Unity Product Manager - Senior Associate within our global team, you will be instrumental in delivering key aspects of our product vision & strategy. You will work closely with product managers, UX, technology & data science leads to translate the needs of our users, businesses, and key partners into a strategy that aligns with our program vision. Your role will involve understanding the user journey, developing value propositions, advocating customer needs, identifying and addressing risky assumptions, validating hypotheses, and owning a product from a release-oriented perspective. You will also use data to gain insights about the product & user behaviour and identify improvement opportunities. Your active participation in business demos and effective communication skills will be crucial in managing stakeholder relationships and ensuring successful product rollouts. 

Job responsibilities Thoroughly understand the user journey and jobs-to-be-done. Develop value propositions to alleviate user pains and identify gains. Advocate for customer needs within the cross-functional team. Proactively address risky assumptions through experimentation and testing. Validate hypotheses with rapid experimentation and testing. Collaborate with user research and UX design teams for discovery and design. Lead product ownership from a release perspective, setting priorities and vision. Capture and prioritize user stories with technology, UX, and data science. Define and track OKRs to focus on outcomes and value realization. Utilize data to gain insights into product and user behavior for improvements. Engage with Operations, Client Service, and Marketing for rollout strategy. Required qualifications, capabilities, and skills Prior experience of Product Management ideally in a large corporation, client service, operational or technology environment Experience working in agile teams with UX designers & technologists Inquisitive and motivated to solve business problems for users & clients in creative ways Confident to question business and technology requirements and solutions respectively Excellent communication and relationship building skills Logical and structured approach to planning, analysis and decision-making Well organized and able to work under pressure to meet deadlines  Attention to technical detail, seek out potential problem area and follow-up with experts   Preferred qualifications, capabilities, and skills Prior experience and understanding of CIB Operations business areas and trade lifecycle knowledge would be an advantage  Prior experience or working knowledge of web and database technologies preferred