+ Area of Interest: Administrative and Clerical + FTE/Hours per pay period: 1.0 + Department: 3A Medical + Shift: M-F Day Shift + Job ID: 168919 Overview UnityPoint-St. Luke's Hours: Full-Time, Monday-Friday, 8am-5pm To serve as a receptionist and to perform clerical duties within a nursing unit. To provide administrative support to the nursing director and manager of the unit. Why UnityPoint Health? At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.   Here are just a few:     + Expect paid time off, parental leave, 401K matching and an employee recognition program . + Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. + Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family . With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Communication + Displays excellent receptionist skills in greeting all customers including both internal and external. Answers phone and call light with proper phone etiquette, and sensitivity to the needs of the caller. Contacts staff immediately for patient care needs or assists with patient needs. Assists physicians as needed. Delivery of Care + Assists patients with ADL’s according to hospital procedures, reports all abnormal findings and changes in patient condition to Registered Nurse in charge of patient. Assists with ambulation of patients and uses assist devices as appropriate to protect patient and staff member. + Assists with restocking of rooms and maintain a safe and clean environment. Follows all established infection control policies and recognizes role in providing safety to the patient. Administrative/ Clerical + Orders needed office supplies, or other supplies as needed for the areas. Organizes nurses’ station to keep records neat and well organized. Qualifications Education: + High School Diploma or GED Experience: + Two to three years of responsible secretarial experience, preferably in a healthcare setting with demonstrated communication skills desired. + Ability to be flexible with hours and to work under pressure. + Good judgement and problem-solving skills. + Highly discrete, able to routinely handle confidential materials. + Able to manage multiple priorities and assignments. License(s)/Certification(s): + Certified nursing assistant or completion of training in nursing school that covers nursing assistant type duties. + Basic Cardiac Life Support (BCLS) within 90 days of hire. + C ompletion of one stroke awareness/recognition activity prior to the end of orientation and annually. Knowledge/Skills/Abilities: + F ax, phone, call lights and order entry. Must have effective interpersonal relationships and communication skills (verbal, non-verbal, and written). + Must be able to demonstrate the ability to type. + Computer knowledge. + Demonstrated effective communication skills.