Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

To help cover Staff absences
"Referral Bonus available to MGB employees for this position."

The PACU is seeking an experienced administrative profession for a highly visible role within our prestigious Post Anesthesia Care Units (PACU) at Massachusetts General Hospital (MGH) as a Unit Coordinator. The PACU at MGH is comprised of 6 individual critical care areas dedicated to the care of adult and pediatric patients preceding and immediately following surgery and/or procedures requiring anesthesia. The unit operates 24 hours per day with Anesthesia and Nurse Practitioner medical coverage.

What do we have to Offer*?
*Medical, Dental and Vision insurance.
*Tuition Reimbursement.
*Shift differential for evening, nights, and weekends.
*Generous paid time off. - Subsidized MBTA pass (50% discount).
*Resources for childcare and emergency backup care.
*Hospital paid retirement plan and tax-sheltered annuity plan.
*Employee “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events.

 

Job Summary

Job Summary
Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.

Does this position require Patient Care?
Essential Functions
Performs clerical and other duties to assist in the general administration of the floor or unit.

-Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.

-Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.

-Schedules consultations, tests, procedures, and patient transport to other departments.

-Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.

-Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.

-May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.

 

Qualifications

If this sounds like a job for you, we'd love to hear from you. But first, please make sure you have the following: - High School Diploma or GED; Associate Degree preferred - Medical or health care experience desirable, but willing to train otherwise qualified candidates - Basic computer skills and the ability to learn new systems and procedures - Effective interpersonal and communication skills - Strong customer service orientation and the ability to interact with diverse groups of patients, staff and providers - Demonstrated ability to solve basic patient and practice problems Only candidates who meet all of these requirements will be considered.

 

Additional Job Details (if applicable)

 

Remote Type

Onsite

 

Work Location

55 Fruit Street

 

Scheduled Weekly Hours

0

 

Employee Type

Per Diem

 

Work Shift

Rotating (United States of America)

 

Pay Range

- /

 

Grade

3

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.