Canton, Ohio

Job Title: Infusion Therapy Unit Assistant/Scheduler

Division: Nursing Service

Reports to: Unit Director

Written: 6/25/23

Purpose of Position

The primary purpose of the Unit Assistant/Scheduler position is to perform clerical duties and assist with scheduling of patients for the Infusion Therapy Department.

Working Conditions

Normally works 8 hours a day Monday through Friday. Lunch breaks are coordinated with other staff to ensure adequate coverage of the front desk area and welcome desk. Subject to frequent interruptions in performance of tasks. Expected to adhere to hospital policies and procedures. Blood and body fluid exposure-2. Expected to fulfill position description requirements.

Qualifications

High school graduate or equivalent, minimum of 18 years of age. Displays an attitude of respect and excellent customer service. Medical terminology preferred. Experience and knowledge with computer systems, related software preferred. Excellent telephone skills and professional manner.

Primary Responsibilities

Answer phone, take and relay messages as appropriate. Perform all clerical duties necessary to prepare charts for the day ensuring that appropriate orders are on the chart. Ensure encounter information is correct for each patient appointment. Call physician offices to obtain necessary paperwork for treatments. Greet and assist patients and visitors as needed. Assist scheduling/registration department with scheduling patient appointments.