Carmel, CA, US
1 day ago
Union Host
Full-Time Hourly Rate: $23.54

Are you looking for a place where meaningful moments are made together?

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Union Host at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

Where great benefits lead to a life fulfilled.

Competitive Pay

Medical/Dental/Vision/401K opportunities

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Support

Growth and Development Opportunities

*Benefit Eligibility will vary by position 

Site Specific Perks

Free On-Site Parking  

Uniform laundering, stipend for work shoes 

Complimentary meal and soft drink per shift 

Department celebrations 

Associate Appreciation Week 

Monthly associate recognition and reward programs 

Monthly cell phone stipend 

As a Union Host, a typical day will include:

Using the OpenTable web-app; Plan, forecast, and track guest reservations for current and upcoming shifts.

Provide guests with table accommodations, offer menu recommendations, and ensure that any guests special needs are met and communicated.

Answer phones and respond to guests’ communications. Address guest issues with Management and report problem reservations or peak times.

Maintain guest menus, candles, and stock special needs items

Provide an excellent and consistent level of service to customers

Assist service staff whenever necessary

Guest Experience and Company Standards

Welcome and greet guests and anticipate and address their needs.

Interact with colleagues and guests professionally and promptly.

Contribute to team goals.

Always follow company policies and safety procedures.

To Become a Union Hostat HVC:

Available to work various shifts, holidays, and both weekend days.

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.

Position may require background and drug screening, in accordance with state and local requirements.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Posted August 8, 2025
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