CTG is seeking to fill a Unified Communications Manager opening for our client in Richmond, VA. Location: Richmond, VA (hybrid remote) Duration: Permanent Placement Duties: Lead strategy and operations for unified communications systems, including mobile device management, alert/alarm integration, video teleconferencing, and telehealth support. Drive the development of communication and collaboration programs in partnership with clinical and IT teams. Establish governance structures to ensure stakeholder engagement and feedback are integrated into ongoing initiatives. Use data analytics to monitor usage, identify improvements, and optimize user experience. Maintain vendor relationships to stay abreast of mobility industry trends and innovations. Provide leadership and direction to the mobility services and video conferencing teams. Ensure diversity, equity, and inclusion are embedded in communication strategies and team operations. Promote safety and high-reliability principles across areas of responsibility. Perform additional duties and participate in special projects as needed. Skills: Strong leadership and team management skills. Excellent verbal and written communication skills. Solid understanding of clinical communication technologies and mobile platforms. Proficient in analyzing data to guide operational decisions. Ability to manage change and work effectively in a dynamic, fast-paced environment. Skilled in problem solving, critical thinking, and organizational decision-making. Commitment to diversity, equity, and inclusion in a healthcare or IT environment. Experience: Minimum of five (5) years of experience in a relevant IT field. At least two (2) years of supervisory or leadership experience. Experience with clinical systems and workflows strongly preferred. Additional preference for seven (7) years of IT experience and five (5) years in leadership roles. Education: Bachelor’s degree in Computer Science, Information Systems, Business, or a related field. A combination of education and experience may be considered. Master’s degree and relevant certifications preferred. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Morgan Fickert at Morgan.Fickert@ctg.com. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $110,000 to $135,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.