Primary DetailsTime Type: Full time

Worker Type: Employee

You’ll provide administrative support to Underwriters, assisting them with key operational tasks.

The opportunity

We’re growing our team and have a newly created opportunity for a conscientious, team-focused individual to join us as an Underwriting Support Officer.

This is an exciting opportunity to either start or grow your insurance career!

Work for a Global Insurer with a local connection, enjoying a people centred culture.

Join a close knit, collaborative team in our Fiji offices, where your leader will support your ongoing development.

Your new role

You’ll provide administrative support to Underwriters and assist with them with key operational tasks such as processing, customer service, filing, and basic site surveys. You’ll also support policy administration for new business and renewals, ensuring service standards are met. Reporting to the Underwriting Manager, key responsibilities include:

Support the execution of timely and efficient underwriting activities by following established guidelines and referral rules.

Undertake a range of duties to provide effective support to underwriting teams.

Ensure accurate recording and processing of information in line with agreed procedures.      

Assist the team with streamlined underwriting by processing, documenting and organizing assigned policies.

Build knowledge of products, systems, and processes.

Respond promptly to processing queries and requests.

About you

You’re a detail-oriented professional with strong administrative skills, a positive attitude, and the ability to thrive in a fast-paced environment. You enjoy working collaboratively and take pride in delivering accurate, high-quality work. You’ll have:

Experience

A background in insurance or financial services (admin experience preferred).

Proven customer service skills.

Familiarity with digital filing systems and document control processes.

Experience with data entry and processing.

Basic understanding of accounts receivable and debtor follow-up.

Skills & Attributes

Strong organizational skills and the ability to manage multiple tasks, prioritize effectively, and maintain well-structured filing systems.

Clear and professional communication (verbal and written).

Collaborative team player

Proactive problem-solver and ability to find solutions.

Tech-savvy - comfortable using Outlook, Word, and Excel (including report generation).

Fluent in written and spoken English.

Adaptable and deadline-driven.

Qualifications:

Necessary Qualifications include:

Secondary school certification.

Preferred Qualifications include:

Tertiary Degree or equivalent combination of education and work experience.

Ready to grow your career in insurance?

If you’re proactive, detail-focused, and eager to contribute to a supportive team, we’d love to hear from you. Apply today!

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. 

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.

With more than more than 11,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too?

Your career at QBE — let’s make it happen!

https://www.qbe.com/pi/en/about/fiji

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstance. As a QBE employee, we will offer you:

Competitive base, opportunity to participate in our company bonus incentive scheme.

Access to ‘REACH My Best’ - free holistic wellbeing coaching, nutritional, financial and legal advice, and confidential counselling.

Our ‘At My Best’ wellbeing program, including a free 12-month subscription to meditation app Headspace.

Access to the Staff Medical Insurance Program, insurance products and a range of lifestyle goods and services.

Apply now

APPLY NOW and let’s make it happen! 

Please apply by going to our careers website and applying online: https://www.qbe.com/pi/en/careers and view all opportunities.

Applications close 20th September 2025.

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at recruitment@qbe.com

Skills:

Account Management, Collaboration Tools, Communication, Critical Thinking, Customer Service, Detail-Oriented, Insurance Underwriting, Intentional collaboration, Managing performance, Regulatory Compliance, Risk Management, Stakeholder Management

Application Close Date: 11/09/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.