Job Description

Job Title: Underwriting Operations Manager – E&S Homeowners

Department: Ascension Risk & Insurance Services, LLC

Location: Remote

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

We are looking for a seasoned Underwriting Operations Manager to lead underwriting efforts for personal lines within our fast-paced, innovative environment. This role serves as a key technical expert, ensuring underwriting integrity, managing risk, and supporting regulatory compliance. You’ll collaborate across teams—including operations, compliance, product, and technology—to enhance systems, streamline workflows, and drive product innovation that delivers long-term value to our clients and partners.

Responsibilities:

Subject Matter Expert on E&S Property products demonstrating technical underwriting skills and keeping abreast of products, guidelines, trends, and regulatory change.Ensure adherence to underwriting guidelines, policies, and procedures to minimize risk exposure.Act as an authoritative source for day-to-day underwriting activities and ensuring timely underwriting actions using internal and external sources including:Underwriting referralsEnsuring insurance to valueOrdering, reviewing and managing inspectionsProviding guidance to operational departments in resolving complex rule, form, and procedural questions.Collaborate with other team members and vendors on projects, workflows, procedures, and workload management.Work with Compliance on responses to DOI complaints, interpretation of statutory requirements, data calls, and implementation of state emergency orders and other regulatory changes.Interact with Wholesalers, Retail Agents, Sales Managers, Customer Support Representatives to maintain a high level of service with a focus on underwriting acumen, data quality and accuracy, and ease of doing business. Communicate with wholesalers, retail agents, and individual insureds as necessary to assure high quality of data including underwriting exception risks, analyzing and interpreting coverage, explaining underwriting requirements and philosophies. May communicate directly with policyholders to answer questions or present information.Collaborate with Software team to document detailed business requirements for underwriting related projects for new products, system changes and enhancements.Create, perform, and validate system testing plans and communicate results. Communicate underwriting and product related system changes in a timely manner to affected departments. Identify trends from daily underwriting activities as well as inefficiencies in workflows and opportunities for improvement.Participate in special projects as required.

Requirements:

Solid analytical skills and demonstrated ability to interpret and analyze data.Exceptional verbal and written communication, and can effectively interact with all levels of internal and external business partners.Thrives in dynamic, fast-moving environments, operates effectively with minimal supervision, and leverages technology to drive efficiency.Demonstrates a strong work ethic and the ability to excel both independently and collaboratively within a team environment.Expertise with Microsoft’s suite of products, including Teams, SharePoint, and experience with other insurance software.Familiarity with tools for business process modeling, reporting (Tableau, PowerBI) is a plus.

Education/Experience:

Bachelor’s degree in Risk Management, Insurance, Business Administration, or a related field10–15 years of progressive underwriting experience in personal lines insurance, with experience in property products preferredProfessional insurance designations such as CPCU, AU, or ARM preferredDemonstrated experience interpreting and applying insurance regulations, underwriting guidelines, and product filingsPrior experience supporting system development, business requirements documentation, and testing is a plus

Physical Demands:

Prolonged periods of sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times. 

Benefits & Perks:

Competitive CompensationIndustry Leading HealthcareSavings and InvestmentsCharitable Giving ProgramsOffering hybrid work option           Opportunities for GrowthParental LeaveGenerous time away

Pay Details:

The base compensation range for this position is $100,000 - $160,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.