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Job Summary

The Department of Film, Television and Media is a vibrant, dynamic academic unit with an intellectual community dedicated to excellence through research and teaching. Our Undergraduate Program Coordinator is a critical member of the administrative team and is integral to our success. The person in this role provides a broad range of services to our declared majors, the non-declared students who take our classes and the faculty who teach them.

The person in this position works closely with the Department Associate Chair for Undergraduate Studies, faculty curriculum committee, and our faculty advisors. This position reports to the Student Services Manager.  We depend on each member of our staff to work successfully and collaboratively with each other as well as work independently with minimal supervision.

The Department of Film, Television, and Media prepares students to create and study film, media, and digital worlds in which stories represent multiple life experiences and points of view. Our classes are designed to engage students intellectually and creatively as they develop projects. We celebrate having a dynamic group of students who enrich classroom interactions, learning experiences, and creative endeavors. With a strong undergraduate curriculum of production and studies, a burgeoning doctoral program in film, television, and media and a faculty of award-winning scholars and media makers, the Department of Film, Television, and Media offers a vibrant intellectual and artistic community here in the Midwest/Great Lakes region. Please review our website: https://lsa.umich.edu/ftvm

Mission Statement

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.  The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by: 

Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences. 

Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.
 

Responsibilities*

Undergraduate Program Student Support (40%)

Serves as the primary point of contact for undergraduate student services to current students, prospective students, and families

Advises current/prospective students and faculty members on department and College policies and procedures. Reviews and obtains approval of student requests for course exceptions within the major. Processes declarations and adds students to appropriate email lists. Ensures that email traffic in personal and student services email boxes is addressed in a timely way. Prepare the course equivalency chart each term to advise students on courses counting in the major/minor

Represents the department at the LSA major/minor fairs, participates in LSA undergraduate group (LUGS) meetings, and serves on other committees as able

Plans and executes the bi-annual I.Am.FTVM events

Works with PA/Event Coordinator to create advertising material for courses, events and recruitment

Curriculum Management (35%)

Reviews course offerings and based on projected student demands, initiates discussions with the student services manager and associate chair for undergraduate studies on courses that need to be offered each term

Manages the undergraduate curriculum and creates class offerings and course guide submissions for each semester. Collects time scheduling preferences and enter time schedule in Wolverine Access

Reviews compliance with Provost's space utilization policy of the time schedules 

Closely monitors enrollment and recommends strategies for managing enrollment to ensure appropriate registration volume

Override contact for undergraduate courses during registration and start-of-term periods

Coordinates administrative aspects for the department's honors program as well as independent study and research courses

Monitors student grades at the end of the term to ensure faculty have entered grades for every departmental course

Orders teaching evaluations

Facilitates changes to curriculum (create/delete/modify courses); prepares and processes all PARF and CARF forms through the LSA curriculum committee for proposed changes.  Reviews impact of curriculum changes on students or other LSA units and advises Student Services Manager and Associate Chair of any issues

Maintains tracking system for faculty teaching obligations and identifies issues to the Student Services Manager and Associate Chair 

Serves as liaison to Sweetland Center for Writing in proposing and scheduling upper-level writing requirement (ULWR) classes

Completes term/annual LSA & RO curriculum tasks as defined

Department Student Administrative Support (25%)

Maintains awareness and understanding of departmental practices and procedures

Provides regular coverage for the main office. Provides excellent customer service in responding to routine questions about the undergraduate programs, the curriculum, and operations of the department to callers/visitors/email inquiries

Regularly reviews the departmental website for necessary updates and/or additions to our undergraduate program content

Provides administrative support and overall guidance to the department's student organizations

Manages UG student awards and grants process, student disbursements, and tracking funding

Collaborates with events and communications staff member to publicize internships and events, and helps identify speakers and panelists for student events

Actively participates in the planning and execution of all undergraduate student events

 

Required Qualifications*

Bachelor's degree, or equivalent combination of education and university administrative experience. Minimum of 3 years of relevant student services experience in an academic setting, preferably within the College of LSA.  Working knowledge of university policies, rules, and administrative procedures related to student administration is necessary.  Reasonable knowledge of student counseling and guidance practices is also necessary.  The successful candidate will have the ability to work effectively, efficiently, and sensitively with a diverse group of students, faculty and staff with confidential materials and situations.  Must have demonstrated experience using MS Excel and Word, university database tools and software, and understand the importance of social media in the academic environment.  This individual needs to be a critical thinker, problem solver, decision maker, and be able to handle some pressure situations. Additional behavior traits of flexibility, adaptability, patience, and the ability to work collaboratively are essential for success in this role.

Desired Qualifications*

A master's degree in higher education, college student personnel administration, and counseling or another related discipline (or coursework towards a related program) is strongly desired. Prior background in advising students of program requirements and problem resolution is highly desired. Basic familiarity with FERPA and experience using M-Pathways and various LSA systems including MRS, student advising file, and course maintenance a plus.

Work Schedule

This is a full-time position (8am to 5pm, M-F), with some flexibility for remote work.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

The target salary range for this position is $47,900-$59,900 per year, the actual salary offered is based on the qualifications and experience of the selected candidate.

The College of Literature, Science, and the Arts seeks to recruit and retain a diverse workforce as a reflection of our commitments to serve the diverse people of Michigan, fulfill the College's Guiding Principles, and sustain the excellence of LSA.  
 

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.