+ Area of Interest: Behavioral Health Services + FTE/Hours per pay period: 1.0 + Department: Intensive Res Support Home + Shift: 3pm-11pm (2nd shift) + Job ID: 168999 Overview The Intensive Support Professional is responsible for delivering hands-on intensive rehabilitation services to adults with mental health, behavioral health, intellectual disabilities, or co-occurring conditions. Key responsibilities include assisting with medication adherence, appointment compliance, comprehension, crisis planning, behavior modification, and skill building. The position focuses on providing person-centered, strength-based, and trauma-informed care to support individuals in stabilizing and reintegrating into the community. Why UnityPoint Health? At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.   Here are just a few:     + Expect paid time off, parental leave, 401K matching and an employee recognition program . + Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. + Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family . With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Service Plan Development · Completes mental health and functional assessments; Identify strengths and needs · Assists individuals with exploring potential hopes, dreams, and goals · Supports individual’s participation in person centered service planning process · Executes the individualized service plan centered around the person's needs, developed collaboratively with the service seeker. · Works in partnership with individuals receiving services to facilitate progress and attainment of treatment plan goals · Engages in consultation and collaboration with the individual’s additional professional support resources. Crisis Planning · Engages in the creation and execution of crisis plans as necessary · Recognizes early signs and symptoms of physical and mental illness, and performs appropriate interventions and/or referrals in accordance with the identified crisis plan · Provides support and interventions to assist with crisis de-escalation · Provide skill training related to crisis intervention techniques · Provides education regarding available supports, such as Warn Line and 988 Crisis Line Medication Management · Assess individual’s ability to self-administer their medication · Manages, stores, and inventories medications to safely administer medication to individuals served · Recognizes and reports the therapeutic actions and side effects of medications · Assists individuals with communication to medication prescribers of any concerns or side effects · Provides medication management skill training as directed by the person centered plan Supporting Activities of Daily Living · Provides transportation to individuals served, including but not limited to appointments, meetings, errands, and outings · Provides instruction and skill development pertaining to daily living activities tailored to individual needs outlined in the person centered plan; Activities may include, but are not limited to: shopping, budgeting, meal planning, cooking/preparing meals, and cleaning/organizing · Assists individuals in working toward full community integration, including connecting individuals to and participating in community resources and leisure activities, spiritual health, financial health, and other areas of interest as identified by the person centered plan · Completes housekeeping and home maintenance tasks as identified in the daily, weekly, and monthly checklists · Makes referrals on behalf of individuals served based on needs and preferences; assists with following up on referrals and ensuring needed services are received · Assists individuals in the development of natural supports within the community Discharge Planning · Assists individuals in connecting with community resources and support for successful transition and discharge · Support individuals in the discharge planning process · Participate in the development and implementation of the discharge plans and ensure individuals have opportunities to actively engage in the process Special Skills, Knowledge, and Specific Job Duties · Utilizes motivational interviewing and trauma informed care techniques to ensure approachable and compassionate care · Ability to effectively communicate observations, progress, and concerns with other team members and supervisors · Is attentive and available to assist individuals served at all times during scheduled hours · Produces and maintains thorough and timely documentation of individual care, progress or concerns, as required by state regulations and agency policies, while ensuring client confidentiality. · Participates in planning, implementing and evaluating programming with Intensive Residential Services Program · Assists in the collection of data for the ongoing program evaluation and quality improvement · Attends and participates in regularly scheduled staff meetings, supervisory sessions, and assigned trainings · Provides services according to assigned schedule, which may include daytime, evening, and weekend hours · Provides education to individuals about their rights; · Performs on-call duties as assigned on a rotational basis Qualifications Minimum Requirements Preferred or Specialized Education: High School Diploma Bachelor’s degree in a human services related field (including psychology, social work, nursing or education) Experience: One Year Experience in Behavioral or Mental Health One Year Experience in Behavioral or Mental Health License(s)/Certification(s): Valid driver’s license when driving any vehicle for work-related reasons. Successful completion of minimum 30 hours of crisis management and de-escalation training within the first year of service provision Knowledge/Skills/Abilities: · Understands, follows, and advocates for individual’s rights; · Possess strong de-escalation and crisis management skills, and ability to effectively manage emergency situations Other: Use of usual and customary equipment used to perform essential functions of the position.