The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This role leads a cross-functional team and partners with colleagues from numerous domains—including Marketing, Product, Finance, Credit Risk, PMO, Legal, Operations, Compliance & Analytics—to bring solutions to UK consumers and merchants that help them market their products, maintain control over their finances and choose when and how they want to pay. This position has P&L and scorecard responsibility for the fast-growing PayPal Pay in 3 product as well as any future BNPL capabilities that may be launched to allow PayPal to become the preferred provider of choice to merchants and Consumers for deferred products. This role will report into the VP of Global BNPL.

Job Description:

Director, UK BNPL

Overview:

A full time role to lead UK BNPL.

This role leads a cross-functional team and partners with colleagues from numerous domains—including Marketing, Product, Finance, Credit Risk, PMO, Legal, Operations, Compliance & Analytics—to bring solutions to UK consumers and merchants that help them market their products, maintain control over their finances and choose when and how they want to pay. This position has P&L and scorecard responsibility for the fast-growing PayPal Pay in 3 product as well as any future BNPL capabilities that may be launched to allow PayPal to become the preferred provider of choice to merchants and Consumers for deferred products. This role will report into the VP of Global BNPL.

Core responsibilities:

The role is responsible for 6 key deliverables:

Stand up and scale the BNPL payments businesses to exceed financial targets and deliver a strategic roadmap for the products.Manage the P&L and deliver scorecard for Financial, Customer and Employee metrics.Ensure alignment of both merchant and consumer BNPL objectives.Drive Halo and relevant value of PayPal BNPL  at a market level, including collaborating with local management teams to ensure PP BNPL enables growth of the Consumer and Merchant portfolios.Run the operating environment for BNPL and deliver NPS goalsMeet Regulatory & Compliance Obligations at market and Lux Bank levels.

The outcomes of successfully executing this role will include: Merchants selling more BNPL products as a whole, increased perceived "membership value" associated with having a PayPal merchant account, predictable delivery of business goals and increased customer delight and loyalty.

Experience required:

Experience with credit products/Buy Now Pay Later in UKKnowledge of and passion for innovation in the merchant/consumer adoption of BNPLExperience with range of business disciplines including product marketing, product development and management, financial planning & analysis, credit risk, and operationsExperience navigating a highly-matrixed, cross-functional, international environmentAction-oriented with a strong and consistent track record of professional accomplishments.Talent to leverage relationship skills and build culture for a high-performing, engaged teamCollaborative, commercial attitude to drive integration with core BU and crystallize halo benefits for broader PayPal franchiseStrategic thinker to drive plans for BNPL, including acquisition, partnership, eligibility expansion, product development and other growth opportunitiesHandle ambiguity and uncertainty by creating structure and prioritizing effectivelyPossess excellent written, verbal, and presentation skillsBusiness AcumenAbility to work across timezones and travel periodically (primarily US)BA degree or equivalent

Skills & Abilities required:

Ability to operate as a General Manager, routinely deliver commercial results and lead a cross-functional team in a highly-matrixed environmentTalent to leverage relationship skills and build culture for a high-performing, engaged teamCollaborative, commercial attitude to drive integration with core BU and crystallize halo benefits for broader PayPal franchiseProven ability to successfully navigate and influence across a matrixed environmentStrong voice to advocate for UK region within fast-growing global business and to communicate and influence at senior levelsStrategic thinker to drive aggressive growth plans and the credit business forward, including acquisition, partnership, eligibility expansion, new product development and other growth opportunities opportunitiesHandle ambiguity and uncertainty by creating structure and prioritizing effectivelyPossess excellent written, verbal, and presentation skillsAbility to work across timezones and travel periodically (primarily US)

What we offer

Future career opportunities with international exposure via PayPal’s network of global locations.A supportive and diverse environment that allows our employees to thrive and learn.Flexible working.Attractive compensation and benefits.A socially innovative company that helps communities world wide through charitable giving or donation of time (i.e. habitat for Life volunteering).A green, sustainable working environment.

From the moment that you join our team we aspire to make your employment experience an outstanding and engaging one. The PayPal family is passionate and proud of our company. It is this vigor and attitude that helps us execute well, every day. If you are enthusiastic and thrive in a collaborative and friendly environment then we invite you to learn more, explore opportunities, and discover a place for you.

Preferred Qualification:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.