You’ll have to be passionate about user experience and want to take advantage of working with highly collaborative and talented team members. You’ll have the opportunity to create and transform digital experiences for a commercial audience being offered the leading edge in automotive technology and supporting solutions. Balancing the business needs while always keeping our users and their goals in mind will be paramount. You will be responsible for guiding the user experience across Ford Pro’s website strategy inclusive of all parts of the customer journey.

The minimum requirements we seek:

Bachelor’s degree or equivalent work experience. 3+ years of demonstrable experience as a UX Designer, Interaction Designer, or similar role, with a strong portfolio showcasing successful SaaS or complex enterprise product design.

Our preferred requirements: 

Bachelor's and/or Master’s in User Experience Design, Human-Computer Interaction, Interaction Design, Service Design, Graphic Design, or a design related-degree (i.e. Sociology, Anthropology, Psychology, Human Factors, etc.). ⁠Experience designing for B2B software. Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion in a remote and dynamic working environment. Knowledge of Interaction Design, Service Design, Design Research, Information Architecture, and /or UX. Experience delivering projects from definition thru execution and refinement. Ability to build consensus, influence, and work effectively within a cross-functional team of designers, product managers, and engineers. Comfortable with building relationships, credibility, and proactive communication with team members and leaders. Ability to communicate the value of product features and identify trade-offs to deliver useful digital products. Flexibility to work on initiatives with unclear and/or changing requirements. Strong project management, problem-solving, verbal/written communication, and context switching skills. High-level knowledge of design & project management tools such as: Figma, Miro, Jira Adobe Creative Suite, Sketch, InVision, and/or other design and prototyping software. Passion for the automotive, charging /electrification, transportation and fleet management industry. Concept, design, test, launch and refine new products and services through systems thinking that solve known and emergent user needs. Be a strong voice for Human Centered design, supported by a growing team of talented designers and leaders. Act as a mentor to more junior designers, providing constructive feedback and guidance. Contribute to the inclusive culture of the larger Digital team. Advocate user-centered design perspectives for your areas of focus that are informed by business needs and technical feasibility. Provide consistency in approach, and integrity in usability and accessibility, across design efforts with multiple products units. Drive the delivery of design work, raising the bar for team-wide, human-centered approaches. Engage in project planning and scoping to support business needs and design opportunities, setting teams up for success.  Balance user needs, business objectives, and technical feasibility to solve problems effectively, with a focus on delivering high quality experiences. Work cross functionally with leaders and colleagues to define, and execute against, strategy and projects. Support design efforts for a data-driven, test & learn program, while incorporating analytics. Work with stakeholders to proactively identify problems & solutions.