Family Traditions:
Founded in 1945 by the Shoen family in Ridgefield, Washington, U-Haul has since become synonymous with family traditions in moving across North America. After pioneering innovations in its first year, including the introduction of the first enclosed trailer, the company moved its headquarters to Phoenix, Arizona. Today, U-Haul facilitates moves for families across all 50 states and 13 Canadian Provinces and Territories, offering not just trucks and trailers, but also services like U-Box, self-storage, and Moving Help. At U-Haul, we cherish the trust families place in us during the emotions of relocation, embodying a caring culture that extends to our millions of annual customers and thousands of dedicated Team Members alike.
Become part of a team:
U-Box, part of U-Haul's dynamic Shipping division, is looking for dedicated, growth-oriented individuals to join us as an U-Box International Shipping Operations Representative. This role oversees the full process of tracking and tracing customer shipments handled by our transportation partners. Responsibilities include coordinating with field personnel and transportation companies to ensure the efficient transportation of U-Boxes along with sourcing carriers for new moves. Join our rapidly expanding team for a stimulating, fast-paced, and fulfilling role offering competitive compensation and comprehensive benefits.
Duties Include:
Learning the U-Box supply chain logistical model.
Interacting with U-Haul field personnel via phone and email.
Interacting with transportation companies via phone and email.
Requesting and scheduling pickup and delivery appointments for our transportation companies.
Managing each assigned carrier account’s shipments from pickup to delivery.
Updating systems used by U-Haul locations and our transportation partners.
Requirements:
Confident and independent in decision making.
Ability to multi-task and adapt quickly.
Basic computer skills, including Microsoft Word & Excel & Typing.
Must be detail oriented and organized.
Strong analytical and reasoning skills.
Must be able to work in a fast-paced environment.
Must be dedicated, dependable and reliable.
Preferred Requirements:
1+ years in customer service
1+ years in an office setting
PLEASE NOTE: Shift includes a rotating Saturday shift every 8-12 weeks
U-Haul Offers:
Full Medical coverage
Prescription plans
Dental & Vision Plans
New indoor fitness gym
Gym Reimbursement Program
Registered Dietitian Program
Weight Watchers
Onsite medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University®
Business and travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life insurance
Critical Illness/Group Accident
24-hour physician available for kids
MetLaw Legal program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans, hotels, and more
LifeLock Identity Theft
Savvy consumer wellness programs - from health care tips to financial wellness
Dave Ramsey’s SmartDollar Program
U-Haul Federal Credit Union
Wellness Program
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.