Phoenix, AZ, 85067, USA
16 hours ago
U-Box International Shipping Operations Representative
Location: 2727 N Central Ave, Phoenix, Arizona 85004 United States of America Family Traditions: Founded in 1945 by the Shoen family in Ridgefield, Washington, U-Haul has since become synonymous with family traditions in moving across North America. After pioneering innovations in its first year, including the introduction of the first enclosed trailer, the company moved its headquarters to Phoenix, Arizona. Today, U-Haul facilitates moves for families across all 50 states and 13 Canadian Provinces and Territories, offering not just trucks and trailers, but also services like U-Box, self-storage, and Moving Help. At U-Haul, we cherish the trust families place in us during the emotions of relocation, embodying a caring culture that extends to our millions of annual customers and thousands of dedicated Team Members alike. Become part of a team: U-Box, part of U-Haul's dynamic Shipping division, is looking for dedicated, growth-oriented individuals to join us as an U-Box International Shipping Operations Representative. This role oversees the full process of tracking and tracing customer shipments handled by our transportation partners. Responsibilities include coordinating with field personnel and transportation companies to ensure the efficient transportation of U-Boxes along with sourcing carriers for new moves. Join our rapidly expanding team for a stimulating, fast-paced, and fulfilling role offering competitive compensation and comprehensive benefits. Duties Include: + Learning the U-Box supply chain logistical model. + Interacting with U-Haul field personnel via phone and email. + Interacting with transportation companies via phone and email. + Requesting and scheduling pickup and delivery appointments for our transportation companies. + Managing each assigned carrier account’s shipments from pickup to delivery. + Updating systems used by U-Haul locations and our transportation partners. Requirements: + Confident and independent in decision making. + Ability to multi-task and adapt quickly. + Basic computer skills, including Microsoft Word & Excel & Typing. + Must be detail oriented and organized. + Strong analytical and reasoning skills. + Must be able to work in a fast-paced environment. + Must be dedicated, dependable and reliable. Preferred Requirements: + 1+ years in customer service + 1+ years in an office setting PLEASE NOTE: Shift includes a rotating Saturday shift every 8-12 weeks U-Haul Offers: + Full Medical coverage + Prescription plans + Dental & Vision Plans + New indoor fitness gym + Gym Reimbursement Program + Registered Dietitian Program  + Weight Watchers  + Onsite medical clinic for you and your family + Career stability + Opportunities for advancement + Valuable on-the-job training + Tuition reimbursement program + Free online courses for personal and professional development at U-Haul University® + Business and travel insurance + You Matter Employee Assistance Program + Paid holidays, vacation, and sick days  + Employee Stock Ownership Plan (ESOP) + 401(k) Savings Plan + Life insurance + Critical Illness/Group Accident + 24-hour physician available for kids + MetLaw Legal program + MetLife auto and home insurance + Mindset App Program + Discounts on cell phone plans, hotels, and more + LifeLock Identity Theft + Savvy consumer wellness programs - from health care tips to financial wellness + Dave Ramsey’s SmartDollar Program + U-Haul Federal Credit Union + Wellness Program U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
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