**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The Role** The TTIM is responsible for end-to-end implementation of the target solution, which typically involves transitioning the client to Kyndryl support. The TTIM manages the team implementing the Transition and Transformation (T&T) solution and prepares the client for the steady state support team. Working closely with the Kyndryl Client Partner, the TTIM is accountable to the Transition and Transformation Executive and Market Portfolio Lead. The TTIM is accountable for the performance of the program across all measurements. This individual establishes and maintains client relationships with high-level decision makers and becomes the client's trusted Kyndryl partner for the successful delivery of the T&T program, which is measured by the T&T Net Promoter Score (NPS). TTIMs drive programs that add value to our business and our clients, by executing quality T&T programs to scope, schedule, and budget. Leveraging effective communication skills, TTIMs articulate the value proposition (concepts, ideas, recommendations, and technical knowledge) to the program stakeholders, including client and Kyndryl Executives. The TTIM is expected to apply strong project management disciplines in program governance, including stakeholder, issue, risk, financial, and change management. The TTIM is expected to successfully manage and communicate the status of the T&T program against the integrated master program schedule. TTIMs build and lead highly motivated teams to ensure program delivery that meets all commitments. As a TTIM, you must be visible, approachable, resilient under pressure, provide ongoing coaching and mentoring, and effectively evaluate alternate points of view and trade-offs to find a solution acceptable to all parties. A TTIM is expected to be a proven leader who can make difficult decisions and be adaptable and flexible to changing situations driven by any number of environmental factors. If you have prior experience in IT Delivery, Hyperscaler/Cloud migrations, Client Executive, Executive Project Management, Program Management, and/or Delivery Management roles, you are a good candidate for this exciting opportunity! Funtions + Developing and co-creating T&T engagement/pursuit deliverables: Ensure accurate, high-quality deliverables such as Request for Proposal responses, cost cases, client oral presentations, program schedules, solution summary documents, and more. + • Managing end-to-end implementation: Oversee the transition and transformation schedule, cost case, and solution viability, and prepare the client for the steady state support team. + • Engaging with clients and internal teams: Collaborate with clients, internal Kyndryl teams, and client Third Party Advisors to develop T&T solutions, cost cases, and schedules. + • Ensuring the proposed solution's viability: Make sure the proposed T&T solution, cost case, and schedule are viable and attainable. + • Accountable for T&T governance: Manage solution status, issue and risk management, escalations, and executive updates, ensuring a smooth hand-off to the implementation team. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. **Who You Are** You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience + High School Diploma + • Project Management Professional (PMP)® certification or equivalent + • Microsoft Project + • Issue, risk, and escalation management + • Strong leadership and analytical skills + • Strong negotiation and stakeholder management skills + • At least 10+ years of experience in leading IT Infrastructure Projects and/or client relationship management within Services Outsourcing + • Process management and continuous improvement experience + • Excellent verbal and written skills in English + • Excellent C-suite and Executive presentation and communication skills Preferred Skills and Experience •Project Management certification such as PMP (Project Management Professional) or PRINCE2 (Projects IN Controlled Environments) or PgMP (Program Management Professional) •Familiarity with Agile methodologies (e.g., Scrum, Kanban) and DevOps practices •Experience in managing vendor relationships and contracts **Being You** Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. **What You Can Expect** With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. **Get Referred!** If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.