Responsible for preparing/reviewing Fund Administration related tasks (Treasury Services) - Expense Administration involving Budgets and Invoice preparation, Expense Analysis, New Fund/Client Onboarding, Distributions, Performance and Regulatory/Board Reporting.

What you will be responsible for:

 As Officer you will:

·       Responsible for reviewing staff level work, preparing work when needed, demonstrate technical expertise, and ensure that all deliverables are completed accurately and within agreed upon time.

·       Plan and manage day-to-day deliverables and ensure completion.

·       Participates in the research and resolution of operational issues and provide clients timely responses to inquiries as stated in the Service Agreement.

·       Understand risk at the operational level and comply with the risk escalation chain including timely notification of issues. Escalate all delays and issues regarding assigned deliverables timely to AVP/VP.

·       Embed risk excellence culture across the teams.

·       Ensure effective use of automation by fully utilizing internal Applications, and standard macros; make recommendations for technology and process improvements.

·       Encourage and drive a culture of change and ideation.

·       Techno functional role. Exposure to latest technologies in industry and drive automations.

·       Client facing role. Will be responsible to manage client calls, issue resolution and Client Due-Diligence meetings.

·       Commercial acumen - Understanding of cost/budgets.

·       Have executive presence by managing with influence and effective communication across stakeholder groups both regionally and globally.

·       Responsible to build Client trust while continuing to deliver accurate and timely client deliverables.

·       Ensures all controls/checklists and procedures are adhered to as well as makes recommendations for improvement.

·       Provide guidance, coaching, and development opportunities to staff, including coordination of training sessions when needed, and prioritize focus on all aspects of employee engagement events. Attend all relevant training classes; proactively seek out additional trainings to further career development.

·       Implement all standard practices, processes, tools, and technology enhancements. Participate in the research and resolution of issues.

·       Comply with internal, client specific and Standard Operating Procedures.

·       To become an essential partner with our clients – trusted, strategic and proactive. Participate in client meetings and presentations as needed.

·       Staff/resources planning, allocation and assignments. Provide feedback on decisions to hire, discipline, determine promotions, and terminate employment.

·       Drive pay for performance and culture of performance differentiation.

·       Perform other duties as required by officer, AVP or Unit Head

Metrics:

·       Achieve productivity targets. Reduce loss associated with operational error

·       Timeliness and accuracy of all assigned deliverables for preparation and/or review

·       Adherence to best practices, SOPs, client specific procedures, and SLAs

·       Monitor resolution quality

·       Participate in process improvement efforts

·       Comply with State Street risk program and timely completion of related training for self and team

·       Adhere to State Street policies, guidelines and relevant laws and regulatory requirements.

·       Client satisfaction and service delivery.

What we value:

These skills will help you succeed in this role:

Competencies:

·       Client focus: – Act as a focal point of contact to maintain strong client relationship; actively participate in client meetings, and ensure team responds to client inquiries.

·       Leadership Focus – Leverage experience and technical expertise to support peers globally by providing guidance and training, and fully support and participate in all aspects of employee engagement.

·       Operational Efficiency Focus:  Actively participate in an efficient and effective global operating model, collaborating with peers globally, and using standard technology, best practices, and optimal functions.

·       Performance Focus: Provide excellent service to clients through a results-oriented mindset

·       Quality & Risk Focus: Understand and minimize risk through adhering to standard and client specific operating procedures and through broad participation in the global training program. Focus on qualitative work, attention to detail with a thorough understanding of business impact and ways to minimize risk

Mandatory Skill Sets:

·       5+ Years of experience in Fund Accounting Domain.

·       Good understanding of financial services and investment products

·       Excellent Communication and Interpersonal Skills.

·       Result-oriented with an ownership and accountability mindset.

·       Detail-oriented, owner’s mindset, logical thinking.

·       Sense of responsibility and team work are required.

·       Problem Solving & Analytical Skills

·       Ability to work on MS Office (Excel, Word and PPT)

Additional Skill Sets:

·       Good understanding of financial services and investment products.

·       Strong attention to detail and a focus on service.

·       Strong written and verbal communication skills.

·       Ability to prioritize multiple responsibilities to meet internal and industry deadlines.

·       Ability to perform under pressure and manage high volumes.

·       Committed to learn technical aspects of each deliverable.

·       Ability to communicate with various internal teams to resolve queries and escalate accordingly.

·       Strong communication, interpersonal, organizational, and negotiation skills.

·       Demonstrates an ability to be a leader within their team, as well as be a leader amongst your peers.

Education & Preferred Qualifications:

·       Graduate degree in Business, Accounting, Finance or equivalent experience preferred.

·       8+ years of experience in related accounting or finance field preferred