We have an outstanding Contract position for aFinancial Representativeto join a leading Company located in theCharlotte, NCsurrounding area. **US Citizenship is required.** Responsibilities : + The Financial Representative reports to the Finance Travel and Expense Manager + The Financial Travel and Expense Representative is responsible for providing excellent, efficient, and prompt employee support across the enterprise for services provided within Enterprise Shared Services + The department supports routine to complex expense reporting, questions, and requests which support the Enterprise Shared Services + Working as a team, Finance Travel and Expense Representatives are responsible for auditing and processing activities including, but not limited to: + The review of supporting documents such as receipts, account allowability coding, and ensuring the segregation of unallowable costs in alignment with government accounting principles and guidances and company policy + Communicating problems and questions as appropriate with travelers, travel agencies, rental car agencies, and other internal and external staff + Researching discrepancies in airfares, airfare exchanges, car rental rates, and other travel costs + This includes responding to internal employee expense reporting issues, resolving problems in a timely manner , and performing administrative processes through Concur expense reporting software + Requires high-level attention to detail performing moderately complex transactions, retrieving answers in knowledge base websites, analyzing employee notes and emails to process expenses, and recording documents electronically for payment processing + Works as a team member + Provides a high level of quality and comprehensive services by reviewing employee-provided expense report details in alignment with government compliance + Creates relationships, partners, and collaborates with peers, supervisors, and higher-level Travel and Expense personnel to answer and complete more complex expense processes Basic Hiring Criteria : + High School diploma or equivalent + Basic experience with Windows + Hands-on experience with MS Office 2011 Applications, Internet Explorer, and Outlook + Ability to learn and work within Active Directory user, group, and computer accounts + Ability to learn basic troubleshooting and support of PC hardware and peripherals, such as cameras + Excellent written and verbal communication skills are a necessity + Customer service experience (can be call center, service-oriented, retail customer service, medical office, financial services, bank tellers, IT Service Desk, IT Help Desk, etc) + Expense Management System or Concur experience + Customer Service experience, Microsoft Office suite, Active Directory, and remote troubleshooting + Professional skills and ability to work independently + Anticipate problems and respond accordingly + Articulate complex subject matter effectively based on employee needs + Familiarity with Travel and Expense reporting Desired Qualifications : + Ability to learn new systems and processes quickly + Strong analytical skills + Must be attentive to department's needs, have follow-through, be a self-starter, detail-oriented, and work efficiently while working remotely + Previous experience working in the defense and aerospace industry with knowledge of government per diems and compliance + Experience in accurate processing of travel expense reports in accordance with Federal Acquisition Regulations and relevant policies + Expense Management System or Concur Expense Reporting Software + Experience with domestic travel expense reports + Ability to articulate rejection reasons to employees + Previous experience working in Detect by Oversight is desired VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visithttp://www.tadpgs.com/candidate-privacy/orhttps://pdsdefense.com/candidate-privacy/ The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance