Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. _Would you like to use your German and English language skills to assist travelers in exploring the world?_ **_Join our team as a Travel Agent with proficiency in both German and English!_** As part of our team, you will be the primary point of contact for various tasks, including: + Engaging with clients through phone calls, emails, or chat services; + Handling inquiries, reservations, changes to itineraries, and payments; + Offering recommendations for appropriate destinations, travel dates, and costs based on clients' preferences; + Working closely with the cruise line and be the main point of contact for clients, providing updates on travel arrangements and answering any questions or concerns; + Using booking systems and software to secure holidays and manage clients travel plans; + Keeping clients up to date with any changes regarding their travel arrangements and promptly address any concerns or issues that arise. **_The key qualities we’re looking for: _** + Good German and English language skills in both speaking and writing (B2 proficiency or higher); + Communication and customer-service skills; + Knowledge of Microsoft Office Applications; + Prior work experience in customer service or a related field (recommended, but not mandatory); + Team player with a collaborative mindset and the ability to work with others towards common goals; + Creative problem solver with an out-of-the-box approach; + Attention to detail. **_You will work with the Travel Agent team from our location in Iasi and you will benefit from a 8-week on-site training program which will help you develop the required skills and knowledge to successfully assist our clients._** **_Why Join Us?_** **_• Innovative Work Environment:_** _Be part of a team that values creativity and fosters an environment where your ideas can flourish._ **_• Career Growth Opportunities:_** _We invest in our team's development, providing avenues for career progression and skill enhancement._ **_• Impactful Contributions:_** _Your role is pivotal in shaping positive customer experiences and contributing to the success of our dynamic organization._ **_• Recognition as a Most Loved Workplace®:_** _Conduent has been certified as a Most Loved Workplace® this year, citing respect, collaboration, and a positive vision for the future as key cultural drivers._ **_• Internal Talent Development:_** _Through our management development programs, approximately 70% of our Team Leader positions have been filled from our own associate talent pool._ **_• Long-Term Career Building:_** _Over 25% of our associates have been dedicated members of our team for 5 years or more, showcasing the long-term commitment our employees choose to make._ Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt\_adaaa\_accommodation\_pol.pdf) .