Description This position will support the optimization of third-party carrier operations through data analysis and operational execution. Work closely with the Commercial Carrier Optimization Manager to implement transportation solutions Key job responsibilities • Execute daily carrier performance monitoring and reporting • Support relationship management with assigned carriers • Assist in analyzing network losses and implementing corrective actions • Process and validate carrier data for performance tracking • Maintain operational dashboards and regular reports • Support package return processes for assigned regions • Help document standard operating procedures • Participate in cross-functional projects with Network Losses team • Assist in data collection and analysis for optimization initiatives A day in the life • Update dashboards with latest metrics • Flag issues to Commercial Carrier Optimization Manager • Participate in weekly carrier review meeting • Present performance data • Follow up on previous week's action items • Deep dive analysis on specific network loss areas • Update tracking spreadsheets • Create visual representations of data for stakeholders • Collaborate with data analysts on specific queries • Work on ongoing optimization projects • Update process documentation • Send status updates to key stakeholders • Support impromptu data requests • Troubleshoot dashboard issues • Collaborate with cross-functional teams About the team Key Stakeholder Interactions: Internal Teams: - Carrier Managers - collaborate on WBRs, MBRs and carriers' performance discussions - Network Loss Team - Collaborate on loss/damage dive deeps, reduction strategies, DNR investigations, etc - Transportation Operations - Daily alignment on carrier performance and operational issues External Partners: - 3P Carriers - Regular performance reviews and improvement discussions - Carrier Operations Teams - Daily operational alignment and issue resolution Basic Qualifications • Bachelor's degree in Business, Logistics, Engineering, or related field • Experience in transportation or logistics • Proficiency in Excel and data analysis tools • Basic SQL knowledge • Strong analytical and problem-solving skills • Experience with performance metrics and KPI tracking Preferred Qualifications • Experience with carrier management systems • Advanced SQL knowledge • Previous experience in e-commerce logistics • Experience with data visualization tools (Tableau, Power BI) • Knowledge of transportation industry best practices Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.