Career Area:

Supply Chain and Logistics

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn’t be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a Transportation Analyst in Morton, IL. 

Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. PSLD is responsible for the worldwide distribution of Cat aftermarket parts, integrated logistics, and global service to develop and support our global dealer network and customers.

We’re committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities –innovating to discover the breakthroughs necessary for tomorrow’s growth.

Job Summary:

The Transportation Analyst manages end-to end order fulfillment for North American dealers, ensuring accurate processing from placement to invoicing and delivery. In this role, you will serve as the primary liaison between dealers, factories, and business partners to address customer requests and deliver optimal solutions, as well as support process improvements, lean initiatives, and automation projects.

Additional Info:

This position requires the candidate to work a 5 day-a-week schedule in the Morton, IL office. Relocation Offered: NoneSponsorship Offered: None

What You Will Do:

Participate in cross functional meetings to solve problems with orders and delivery.Coordinate order management collaboration between multiple process partners to meet dealer requirements.Analyze sales orders and production requirements to determine delivery dates.Collaborate with suppliers to ensure timely delivery and resolve performance issues.Support process partners in transportation to ensure delivery to the customers on time.Monitor order status and proactively communicate updates to dealers to ensure transparency throughout the fulfillment process.Address and resolve customer inquiries and complaints with efficiency and professionalism, aiming for swift and satisfactory solutions.Utilize data analytics to identify trends and implement improvements that enhance the overall order management and customer service experience.

What You Have (Required Skills):

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.Previous experience in a customer service environment

What Will Put You Ahead (Preferred Skills):

Supply Chain Management: Knowledge of functions, principles and techniques used in supply chain management; ability to develop and implement strategies, practices and tools for controlling the whole processes.Experience with PowerBiExperience with SAP

What You Will Get:

Through it all, we are one team– creating and delivering world-class components and solutions superior to the competition.Learn more about the Caterpillar Experience.

Summary Pay Range:

$79,800.00 - $119,760.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

Medical, dental, and vision benefits*

Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

401(k) savings plans*

Health Savings Account (HSA)*

Flexible Spending Accounts (FSAs)*

Health Lifestyle Programs*

Employee Assistance Program*

Voluntary Benefits and Employee Discounts*

Career Development*

Incentive bonus*

Disability benefits

Life Insurance

Parental leave

Adoption benefits

Tuition Reimbursement

       

* These benefits also apply to part-time employees

Posting Dates:

September 5, 2025 - September 19, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.     

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.  Qualified applicants of any age are encouraged to apply.

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