Transport Operative Nights Requisition Id: 381463 Business Unit: XPOE Transport Location: Robersbridge, GB, TN32 5LA **Logistics done differently.** How would you like to work for a company that can accelerate your career? Do you feel that sometimes you have more to give, but no room to progress? How does constant training and development sound? Here at XPO, we take our people seriously. We’re looking for a talented Night Transport Operative to join us on a permanent basis at our site in Robertsbridge, working Mon to Fri **Pay, benefits and more:** We’re looking to offer a salary of up to £32,100 per annum. In addition, we offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts, cycle to work scheme, a workplace pension and many other perks. **What you’ll do on a typical day:** + Be the primary contact point for customers and haulier partners + Provide customers with updates and ETAs throughout the day + Working with a team ethos to ensure an excellent and valued service is provided to all customers + Manage POD returns + Attend daily planning call to discuss any issues + To have the ability to react and positively adapt to the demands of the customers in a dynamic live environment. + Work with the Finance Team to resolve customer and haulier issues. + Effective record keeping and reporting + Invoice backhaul work completed + Updating of all trackers to confirm all deliveries are completed as planned + A team player with a flexible approach to working hours, showing commitment as necessary to satisfying fluctuating business demands. + Ensuring effective and efficient use of the transport planning systems adopting best practise and general housekeeping. **What you need to succeed at XPO:** + An understanding of transport sector + Excellent communication skills – you’ll be speaking regularly with various stakeholders + Good understanding of Microsoft packages including Excel and Outlook + The ability to work to deadlines efficiently and effectively + Experience within a customer service environment **Be Part of Something Big:** _We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know._ XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review XPO's candidate privacy statementhere. (https://jobs.xpo.com/content/APPLICANT-PRIVACY-NOTICE/?locale=en\_GB)