About UsAt DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world.\n \nUnder the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results every day.Responsibilities\nEnsure day to day activities are coordinated based on the site cut-off and
customer order CRDD dates.\nSpecial focus will be placed on shipments classified as critical. This includes Next Flight Out (NFO) shipments, impact to production/ITP or any customer's specific request.\nEstablish and maintain communication channels with customer's LOM & other stakeholders as agreed by the customer's site logistics team.\nAble to work closely and coordinate with all relevant stakeholders to understand and provide the best transportation solution\nIn the event of critical and urgent issues such as TPT failure or factory lines down situation, Site-Operations is expected to provide 24x7 coverage for real-time communication and close follow-up until issue is resolve\nSupport all business continuity plan scenarios by providing regular updates on shipments until the crisis is over.\nProvide proactive engagement with stakeholders on any exceptions tracking, damage reporting, logistics training and irregularities.\nProvide reports as required to stakeholders within the agreed frequency and timeline.\nManage and maintain working procedures in alignment with the SOW and SLG in agreement with customer.\nMaintain high level of training in transportation operation and will be able to provide cross-site training between the ATML sites.\nRequirements\nMinimum Bachelor Degree in field of Logistics, Transportation and International Freight management or other related disciplines.\nMinimum of 7 years working experience in field of Logistics, Transportation and
International Freight Operations ( Air/Sea/Courier/Land) Operations in
Technology Sector.\nWorking experiences in 4PL environment, Key Account Management, and Program will be an advantage.\nGood verbal & written communication skills, presentation skills, training skills.\nExcellent Stakeholder Management skills, analytical and problem-solving skills.\nGood meeting facilitation skills, communicate and effectively work with employees at all levels of the organization.\nDigital skills in spread sheets and word processing for tracking, analysing and
communicating related data.\nAbility to input and manipulate data and create reports, as required in a timely fashion. OTM/SAP skills are added advantage.\n