Transition to Independence Program Manager Job Details Level Management Job Location Main Campus - Syracuse, NY Position Type Full Time Education Level 4 Year Degree Salary Range $80000.00 - $85000.00 Salary/year Description Position Statement: The Transition to Independence Program Manager is responsible for leading the development, oversight, coordination, and ongoing quality improvement of programs that prepare youth for successful independent living. This role provides strong leadership, effective program management, and clear communication while engaging with diverse stakeholders. Working in close collaboration with multidisciplinary teams, youth, and their families or support networks, the Program Manager fosters growth, skill-building, and readiness for adulthood. The ideal candidate will be forward-thinking, strategic, and adaptable, ensuring the program meets both current and future needs. Responsibilities: + Properly staffs Transition to Independence programs through effective hiring, supervision, and evaluation of staff. + Coordinates and supervises Transition to Independence Program supervisors, school supervisor, and employment managers, ensuring essential teamwork and consistent adherence to all program policies and procedures. + Supports professional growth and development for program staff through regular structured coaching, team meetings, in-service training, modeling, supporting organizational awareness, and ensuring thorough communication. + Develops and implements comprehensive Transition to Independence programs, including setting program goals and creating policies and procedures. + Leads, teaches, and promotes effective strategies for program management following motivational interviewing and trauma-informed care models of practice. + Utilizes practical management tools and data to create systems of accountability to ensure performance measures are achieved. + Effectively measures the Transition to Independence program effectiveness through data collection and analysis. Identifies areas for improvement and provides regular monitoring. + Ensures Transition to Independence program compliance with all relevant policies and procedures, regulations, and standards. + Maintains operational expenses within budgets, effectively tracks expenses, and ensures financial accountability for expenditures. + Builds and maintains relationships with community organizations, referral sources, and regulatory agencies. + Other Duties as Assigned. Qualifications Qualifications: + Elmcrest’s Core Values & Competencies : + Honesty : Act with integrity and behave in a manner consistent with our policies, the Code of Conduct, and any regulatory and ethical guidelines. Utilize practices and techniques professionals train to interact with children, families, and co-workers appropriately. + Willingness to Learn : Open to new experiences and learning new skills and information that can improve professional development, progressive work environments, and support the mission of Elmcrest. + Dedication to Purpose : Display the necessary passion and empathetic abilities to serve the Elmcrest mission. Committed to improving the lives of children and families. + Social Concern : Value human dignity and have respect for others. Actively seek out diverse approaches and points of view. + Self-Examination : Systemically observe, analyze, and utilize self-reflection to improve actions or results. Listen to constructive feedback and concerns and maintain positive relationships in the workplace. + Elmcrest Competencies : + Emotional Regulation : Ability to stay calm and composed in high-stress situations. + Empathy and Compassion : Upholds a deep understanding of trauma and the ability to build trust with youth with emotional and behavioral challenges. + Team Collaboration : Works well with diverse staff and departments. + Accountability : Maintains integrity in documentation, communication, and interventions. + Resilience : Commitment to personal and professional growth in a demanding work environment. + Required Education and Experience : + Bachelor’s or Master’s Degree in human services, social work, psychology, or a related field + Minimum of 5 years of supervisory experience. + Minimum 5 years of experience working with youth in child welfare/juvenile justice, mental health, or crisis settings + Experience working with youth who are of transition age on vocational and life skills programming. + Demonstrated experience establishing, building, and maintaining strategic community partnerships. Essential Job Qualifications: + Excellent verbal and written communication, interpersonal, and problem-solving skills. + Excellent organizational, planning, and time management skills. + Excellent leadership skills to effectively manage and oversee all aspects of the program, including staff supervision, program development, and youth care. + Ability to build rapport with youth, staff, and stakeholders. + Ability to make sound professional decisions quickly despite a stressful atmosphere. + Ability to provide crisis intervention, including physical restraints. Restraints may include resistive force, bending, squatting, kneeling, lying down, and holding the youth to maintain safety. + Ability to lift 50 pounds without assistance. + Ability to sit, squat, crouch, and stand for extended periods. + Ability to lift arms overhead in a reaching motion. + Ability to walk up and down stairs several times per day. + Travel as required based on departmental needs. + Valid Driver’s license with a driving record acceptable to our insurance carrier. + Knowledge of Microsoft Office Suite or similar software. + Experience working with an EHR. Equal Opportunity Statement : Elmcrest Children’s Center prohibits discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status. Accommodations : Elmcrest Children’s Center will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job, unless doing so causes a direct threat to these individuals or others in the workplace, and the threat cannot be eliminated by reasonable accommodation, or if the accommodation creates an undue hardship to Elmcrest Children’s Center. Contact Human Resources with any questions or requests for accommodation. At Will Employment : Your employment with Elmcrest Children’s Center is at will. This means your employment is for an indefinite period of time and it is subject to termination by you or Elmcrest Children’s Center, with or without cause, with or without notice, and at any time. No information in this job description or in any other policy of Elmcrest Children’s Center shall be interpreted to be in conflict with or to eliminate or modify in any way, the at-will employment status of Elmcrest Children’s Center employees.