Job Description SummaryWe are seeking a dynamic and results-oriented Transformation leader to drive strategic improvements across Grid Automation North America. This leader will assess and optimize our existing Project Management Office (PMO), elevate Services as a competitive differentiator, and establish repeatable, scalable processes that align with our growth strategy. The ideal candidate brings deep experience in operational excellence, service enablement, and cross-functional leadership in a matrixed, technically complex environment.

Job DescriptionKey Responsibilities:Transformation & Operational ExcellenceEvaluate and optimize existing Operations structures, workflows, and governance practices to enhance efficiency and cross-functional execution.Identify and implement enterprise-wide process improvements using LEAN, Six Sigma, and data-driven methodologies.Drive development and continuous improvement of business processes, focusing on scalability, speed, and quality.

Sales Enablement through ServicesReimagine the Service function as a key sales differentiator by defining clear value propositions, SLAs, and success metrics.Collaborate with sales leadership to align Services with go-to-market strategies and elevate customer confidence in delivery.Build a Services matrix to define standard work through the clarification of roles & responsibilities, capabilities, delivery tiers, and resource requirements to support customer needs.Build standard work templates to support resource and project planning and ensure safe and repeatable Service delivery.

Customer Experience & LoyaltyLead customer satisfaction and loyalty initiatives, including VOC (Voice of the Customer), TNPS, and root-cause analysis to identify actionable improvements.Create a framework for customer intimacy through feedback loops, personalized engagement, and performance transparency.

Forecasting & Strategic PlanningPartner with Commercial and Operations teams to align orders forecasting with service and resource capacity planning.Establish tools and cadences to improve forecast accuracy and proactively resolve delivery gaps.

Program & Portfolio ManagementLead region-wide Operations initiatives and programs with a focus on outcomes, risk mitigation, and stakeholder alignment.Provide executive-level visibility into Operational performance through real-time dashboards, KPIs, and predictive analytics.

Leadership & CultureFoster a culture of continuous improvement, accountability, and high performance.Serve as a cross-functional leader bridging Project Engineering, Commercial, Service, and Operations to drive cohesive execution.

Required Qualifications:10+ years of experience in transformation, program management, or operational leadership in industrial, energy, or automation sectors.Proven success in optimizing PMOs, scaling operations, and delivering service as a competitive advantage.Strong background in grid automation, energy systems, or high-tech/regulated industries.Experience with sales forecasting, resource modeling, and services planning.Demonstrated expertise in Six Sigma, LEAN, and Agile methodologies.Strong executive communication and stakeholder engagement capabilities.

Preferred Qualifications:PMP or PgMP CertificationSix Sigma Black Belt or Master Black BeltBackground in utility software, SCADA, or control systemsExperience with global teams and complex supply chain/logistics environments

**For US Based Candidates**

The base pay range for this position is 154,800.00-206,000.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This role is also eligible for a 15% variable incentive bonus. This posting is expected to close on 8/8/25.

*The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ​

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

Application Deadline: August 09, 2025