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In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.
We are currently seeking a high calibre professional to join our team as a Transformation Lead, WPB South Asia.
Principal Responsibilities
Plan, coordinate and drive strategic initiatives for the Asia markets covering business optimization, cost efficiency, streamlining, digitization of customer journey and processesBuild strong relationships with market executive team, influence and manage global/regional stakeholders and be a trusted advisor to achieve strategic transformation outcomes and delivery prudenceEvaluate and advise on business cases for strategic transformation resulting in commercial benefits for the market/s Facilitate overall funding management for the transformation initiativesEstablish a holistic planning, governance and reporting framework for funded initiativesEnsure a comprehensive delivery oversight of the in-scope initiatives with focus on understanding and effective resolution of issues through stakeholder managementOversee all initiative level risks and issues, lead and coordinate resolution, pre-empt and ensure timely escalation, across stakeholder matrixEnsure compliance with internal policies, Identify areas for scaled delivery across different markets across the region Embrace innovative approaches where appropriate and challenge where necessary to ensure best overall customer and business outcomesBuild self-knowledge across several different businesses and product lines and functions and bringing different parts of the organization together to deliver strategyOperate at management level, working across global businesses and regions and maintain a global perspective on business transformationSupport capability uplift, best practice sharing in collaboration among team members